Matthew Eames Email & Phone Number

Sydney, Australia

Designing and implementing a ServiceNow construct as a replacement ITSM and ITOM solution for the bank.

Sydney, Australia

Multi-faceted role proving specialist improvements to the project and BAU relationships within the bank. 1) Providing 3rd line specialist technical support to Major Incident and subsequent feedback to the Change Advisory Board, ITSM management and I&O technology teams.2) Developing the Service Design function of the Engineering team to provide a.

Sydney, Australia

I provided project and technical support for a wide variety of client/server systems on several hundred production SQL Server instances. I also managed the infrastructure and helpdesk functions within SQL Server services providing:-o Technical specialist support for large SQL Server applications and their migration and enhancement projectso Stakeholder.

Sydney, Australia

Coordinated a small DBA team administering 120 SQL Server instances incorporating 2,500 databases, approximately 4 terabytes over multiple sites. o Database administration, database design, database programmingo Design advice for application developmento Performance analysis and tuning recommendationso Implementation of security policy, including AD.

DBA for a large international insurance company managing 110 SQL Servers, 2200 databases, SQL 6.5 to 2005.o Backup and recovery management & testingo Security & access managemento Troubleshooting application database errors and performanceo SQL Server installations, patching and upgradeso Schema design and reviewo Tools designo Reports developmento.

London, United Kingdom

• Developed core & client-specific extensions & modifications to workflow applications controlling HR business processes for major investment banking & accountancy firm clients (PwC, Accenture, UBS Warburg)
• Extended the report engine and report presentation functionality, wrote all stored procedures for client reports
• Redeveloped the core user management module enabling user and organisational unit data access and manipulation via either SQL Server or MS Active Directory
• Designed and implemented a data migration module to import client legacy data from a variety of data sources.

London, United Kingdom

• Extended build and configuration modules for an end-to-end Straight Through Processing product suite (Salerio) for the Securities industry using VB 6.0 on SQL Server 2000 / Sybase 11.0
• Entirely responsible for the full project lifecycle development of a graphical message interface routing utility
• Created manipulation tools for the main fund management workflow and messaging transaction processing product (Salerio Workbench).

London, United Kingdom

• Extended & improved the Electronic Point of Sale, Reservations, and Stock Control management applications for major restaurant and hotel clients using VB 6.0 on Access / SQL Server 7.0
• Implemented financial reporting functionality using Crystal Reports
• Configured, deployed and supported client site systems.

London, United Kingdom

• Developed an E-commerce supplier-client application using Access on SQL Server 7.0
• Created a new reporting system using Crystal Reports
• Automated a legacy financial analysis system with Excel (VBA)
• Designed a tracking database for contracted supplier status.

• Supervised a team responsible for collection of statistical information relating to Y2K and the BBC’s suppliers
• Developed and maintained an Access 97 database of all suppliers to the BBC
• Managed and co-ordinated a contracted market research organisation
• Instructed team members in database use
• Created Business Objects Universe & reports on suppliers’ activities from the main project database.

Msc Computing For Commerce & Industry, Database Technology, Merit

Bsc (Hons, Microbiology And Microbial Technology