Matthew Eather Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

ATPco fares specialize in CAT25/35

Berlin Area, Germany

 Relationship management between various departments within airberlin and external vendors Weekly status reports and project tracking Provide analysis and SME input for various internal projects Provide consultancy for the topbonus program to help achieve revenue targets  Documentation of requirements and contract reviews

Sydney, Australia

o New airline partner implementationso Fraud and loss prevention o Continuous business improvement o CRANE Loyalty system o Sabre reservations o Provide analysis and SME input for Velocity on the UNIFY project (Migration from Amadeus and Navitaire reservation system to Sabre)o Key liaison between the UNIFY team and our strategic Frequent Flyer alliance partners o Lead in contract negotiations with partners to ensure they are operationally soundo Relationship management between various departments within Virgin Australia and Velocity along with external partnerso Day to day business operations

Sydney Area, Australia And Brisbane

Key responsibilities o Provide analysis and SME input for the Qantas Loyalty profile data base replacement project o Testing of enhancements to Qantas Loyalty redemption products o Provide analysis and SME input for the Qantas online check in replacement projecto Complete various project deliverables as per project plans including test reports and test plans Key achievements o Successful implementation of the Loyalty day 2 redemption enhancements to increase revenue from redemptions

Sydney

Key responsibilities o Loyalty operations for air partners o Working with the Airline Alliance teams to ensure successful implementation of new partners o Amadeus, Loyalty and reservations SME o Fares and ticketing specialist o Analysis of loyalty redemption products to ensure optimal revenue o Promotion of Qantas and OneWorld Alliance products o End to end testing of various IT systems o Business requirements gathering and documentation o Documentation of new processes o Working with external IT service providers to ensure on time delivery of projects Key achievements o Successful implementation of the Qantas and Jetstar AnySeat product o Successful implementation of 125 interline Eticket partners o Successful implementation of codeshare partners (free sale and block space)

Sydney, Australia

Key responsibilities o Loyalty operations for air partners o Working with the Airline Alliance teams to ensure successful implementation of new partners o Amadeus, Loyalty and reservations SME o Fares and ticketing specialist o Analysis of loyalty redemption products to ensure optimal revenue o Promotion of Qantas and OneWorld Alliance products o End to end testing of various IT systems o Business requirements gathering and documentation o Documentation of new processes o Working with external IT service providers to ensure on time delivery of projects Key achievements o Successful implementation of the Qantas and Jetstar AnySeat product o Successful implementation of 125 interline Eticket partners o Successful implementation of codeshare partners (free sale and block space)

Sydney, Australia

Key responsibilities o Providing first and second level support to both internal and external customers with fares and ticketing o Assisting the product department with testing new Amadeus systems o Assisting new employees gain knowledge in the Amadeus products o Providing support for all Amadeus travel distribution products o Reporting all system errors and follow up to closure Key achievements o Completion of the Amadeus second level help desk course o Completion of ATPCO Category 35 negotiated fares and visual fares o Completion of the eTravel AERGO certification course

Sydney, Australia

Key responsibilities o Promotion of Queensland as a travel destination o Achieve sales targets o Participate in site inspection and familiarisation trips o Identify new sales and marketing opportunities o Develop product literature and sales collateral Key achievements o Successful completion of the cadet programme