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Matthew Emond Email & Phone Number
Enterprise Customer Success Manager
at
Riverside
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Enterprise Customer Success Manager
Location
Ottawa, Ontario, Canada
Company size
Who is Matthew Emond? Overview
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Quick answer
Matthew Emond is listed as Enterprise Customer Success Manager at Riverside, a with 338 employees, based in Ottawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Matthew Emond.
Matthew Emond previously worked as Director of Customer Success at Benbria and Customer Success Manager at Benbria. Matthew Emond holds Web Development Bootcamp from Lighthouse Labs.
Company email context
Email format at Riverside
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Riverside
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Profile bio
About Matthew Emond
As a lifelong tech-obsessed professional, my formal business, finance regulation and technical training has taken me to work for two of the Big 5 banks in Canada, and more recently, in SAAS space companies. I bring a blend of strong analytic and research skills, coupled with a strong desire to see Clients succeed. With dedication to the finding and leverage of high-quality data and analytics, I am known as a trusted professional with a very high regard for follow through: I’m highly skilled in building strong working relationships with both colleagues and Clients as a result.My goal is to always find business efficient ways to help customers achieve their goals, as well as providing advisory services to a portfolio of micro to mega-cap Canadian and US clients.When I’m not busy helping companies connect tech to their people, you can find me following and learning from futurist ideas on social media platforms.
Current workplace
Matthew Emond's current company
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Riverside
8 roles · 13 years
Matthew Emond work experience
A career timeline built from the work history available for this profile.
Director Of Customer Success
Customer Success Manager
Dec 2023 - Jan 2024
Investor Relations Manager
As a strategic overseer of over 50 key clients in sectors like technology and healthcare in the US and Canada, I excelled in enhancing customer experiences and resolving challenges. I provided deep market insights through detailed analytical reports, aiding data-driven decision-making and expert institutional targeting for events like Non-Deal Roadshows. My leadership in ESG strategy implementation and AI-driven preparations for earnings calls significantly benefited clients. Additionally, I drove product enhancements and automation by fostering cross-functional collaboration and integrating customer feedback.
Dec 2020 - Oct 2023
Client Success Manager
Managed a diverse portfolio of publicly traded companies, prioritizing exceptional customer experience and robust relationship-building, while steering clients' investor relations programs to ensure success in critical events. My approach led to consistently surpassing sales targets, leveraging strategic up-selling to enhance customer retention and drive significant revenue growth. Employing a data-driven strategy, I optimized products and maximized client satisfaction, further enhancing this through comprehensive training in product utilization and industry-specific best practices. My deep understanding of clients' web and investor relations needs allowed me to proactively align my strategies with their long-term goals, ensuring tailored and effective solutions.
Apr 2019 - Dec 2020
Analyst
2018 - 2019
~1 yr
Operations Officer
2016 - 2017
~1 yr
Operations Officer
2014 - 2016
~2 yrs
Team & coworkers
Colleagues at Riverside
Other employees you can reach at riverside.fm. View company contacts for 338 employees →
LG
Lena Georgiev
Colleague at RiversideIsrael
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JB
Jannel Bruzon
Colleague at RiversideMetro Manila, Philippines
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EA
Eliran Abdoo
Colleague at RiversideIsrael
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SS
Sayyad Shafiyev
Colleague at RiversideTel Aviv-Yafo, Tel Aviv District, Israel
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YB
Yancy Bernal
Colleague at RiversideTaguig, National Capital Region, Philippines
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SS
Shelly Shapiro
Colleague at RiversideTel Aviv District, Israel
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MH
Mike H.
Colleague at RiversideToronto, Ontario, Canada
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DE
Darren Edwards
Colleague at RiversideParis, Ontario, Canada
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YS
Yulia Skintiyan
Colleague at RiversideKyiv, Kyiv City, Ukraine
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JG
Jacob Glueckert
Colleague at RiversideCharlotte, North Carolina, United States
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Lena Georgiev
Colleague at RiversideIsrael
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JB
Jannel Bruzon
Colleague at RiversideMetro Manila, Philippines
View →
EA
Eliran Abdoo
Colleague at RiversideIsrael
View →
SS
Sayyad Shafiyev
Colleague at RiversideTel Aviv-Yafo, Tel Aviv District, Israel
View →
YB
Yancy Bernal
Colleague at RiversideTaguig, National Capital Region, Philippines
View →
SS
Shelly Shapiro
Colleague at RiversideTel Aviv District, Israel
View →
MH
Mike H.
Colleague at RiversideToronto, Ontario, Canada
View →
DE
Darren Edwards
Colleague at RiversideParis, Ontario, Canada
View →
YS
Yulia Skintiyan
Colleague at RiversideKyiv, Kyiv City, Ukraine
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JG
Jacob Glueckert
Colleague at RiversideCharlotte, North Carolina, United States
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2 education records
Matthew Emond education
Web Development Bootcamp
Business Administration And Management, General
FAQ
Frequently asked questions about Matthew Emond
Quick answers generated from the profile data available on this page.
What company does Matthew Emond work for?
Matthew Emond works for Riverside.
What is Matthew Emond's role at Riverside?
Matthew Emond is listed as Enterprise Customer Success Manager at Riverside.
Where is Matthew Emond based?
Matthew Emond is based in Ottawa, Ontario, Canada while working with Riverside.
What companies has Matthew Emond worked for?
Matthew Emond has worked for Riverside, Benbria, Q4, Cibc, and Td Securities.
Who are Matthew Emond's colleagues at Riverside?
Matthew Emond's colleagues at Riverside include Lena Georgiev, Jannel Bruzon, Eliran Abdoo, Sayyad Shafiyev, and Yancy Bernal.
How can I contact Matthew Emond?
You can use AeroLeads to view verified contact signals for Matthew Emond at Riverside, including work email, phone, and LinkedIn data when available.
What schools did Matthew Emond attend?
Matthew Emond holds Web Development Bootcamp from Lighthouse Labs.
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