Matt Ennico Email & Phone Number

Bridgewater, New Jersey, United States

In my current role, I lead cross-functional programs, ensuring timelines, deliverables, and budgets are met. I oversee SDLC, optimize sprint planning, and align product backlogs with strategic goals. My duties also involve gathering user feedback, refining product features, analyzing metrics for continuous improvement, and providing technical leadership. I also manage project milestones, monitor progress, and communicate updates to senior leaders. Some of my proudest achievements so far include:• Delivered significant revenue streams in consecutive fiscal periods.• Led development and implementation of cloud upload features, achieving a 10% reduction in file synchronization time.• Devised and introduced a new customer feedback loop, contributing to a 15% improvement in application ratings.

Bridgewater, New Jersey, United States

As the Product Owner, I developed product vision and strategy, prioritized features based on market opportunities and customer needs, and led teams as a subject matter expert on mobile and web products. I improved development cycles, conducted agile ceremonies, delivered features per roadmap, and supported pre-sales and new business development. Further, I created business cases, technical documentation, and sales materials while fostering cross-functional collaboration to drive project execution. This tenure was marked by the following milestones:• Collaborated on the launch of a cloud backup application for a Fortune 500 company, leading to expansion of product offerings.• Delivered product features achieving 20% year-over-year growth.• Led cross-functional teams in the execution of project deliverables, optimizing product development processes and outcomes.

Bridgewater, New Jersey, United States

Some of my primary responsibilities as a Solutions Architect were to design and implement enterprise software solutions for production readiness. I analyzed client needs, created custom solutions, and provided strategic consultation on deployment and mobility solutions. I also developed technical documentation and deployed integration strategies for backend systems. Here are a few notable organizational contributions from this period: • Owned delivery of pivotal milestone for B2B customer, yielding sizable revenue growth for the company.• Devised scalable enterprise integration solutions, enhancing system compatibility and customer satisfaction.• Drove design and execution of the Local Number Portability (LNP) project portal in collaboration with fellow architects, significantly improving project accessibility and client engagement.

Bethlehem, Pennsylvania, United States

In this role, I analyzed business requirements, improved sales forecasting, and developed automated reporting systems. I also managed UAT and aligned software with business needs. Additionally, I led training programs and refined onboarding for continuous improvement. A few key accomplishments include:• Increased annual revenue by $120K through strategic process improvement initiatives.• Optimized order lifecycle management workflows, significantly elevating customer satisfaction levels.• Designed innovative automated reporting solutions, dramatically increasing report generation efficiency.

Bethlehem, Pennsylvania, United States

While serving as an Operations Supervisor, I managed daily operations, oversaw KPIs and process optimization projects, created staffing plans, and improved team efficiency through coaching. I also developed post-release testing protocols and analyzed forecasts and market trends. The following points showcase my career highlights from this role: • Led multidisciplinary teams including 250 remote and onsite agents, fostering cross-functional collaboration and bridging the gap between technical and business units.• Identified and addressed operational process bottlenecks, resulting in streamlined operations and improved agent performance.

Directed day-to-day operations of all hospital dining facilities and an external catering business. Oversaw annual $1 million budget.