Matthew Ephgrave Email & Phone Number

Atlanta Metropolitan Area

Atlanta Metropolitan Area

Greater Atlanta Area

The Pool Management Group is the parent company to 16 swimming pool Partner Companies operating across 9 states. Each year our Partner Companies employ over 3500 lifeguards, while managing over 60 Million gallons of water and more than 1100 pools.

Greater Atlanta Area

Manage the coordination of all deliveries: 3rd party, same day, and box truck and flatbed deliveries. Inspect merchandise prior to loading and delivery. Schedule deliveries and watch product shipments throughout the entire delivery & shipping process. Follow up with customers, drivers, store staff, the Central Delivery Terminal (CDT), and the Central Dispatch Office (CDO) to guarantee correct merchandise is delivered on time and correctly. Triage issues quickly. Supervise installation… Show more Manage the coordination of all deliveries: 3rd party, same day, and box truck and flatbed deliveries. Inspect merchandise prior to loading and delivery. Schedule deliveries and watch product shipments throughout the entire delivery & shipping process. Follow up with customers, drivers, store staff, the Central Delivery Terminal (CDT), and the Central Dispatch Office (CDO) to guarantee correct merchandise is delivered on time and correctly. Triage issues quickly. Supervise installation deliveries by working with the Installed Sales team. Lead in daily safety reviews to keep a safe, clean, organized, and secure workplace.o Organized delivery preparation operations by teaming with Management to staff order fulfillment with competent employees and restructured Receiving.o Eliminated service failures by creating a reporting system for shift managers to monitor deliveries, schedules, and customer information. Show less

Greater Atlanta Area

Delivered expert service to customers through careful instruction of products to fix issues with cost-effective and reliable solutions. Trained and supervised a staff of 2-3. Studied merchandise and material movement to draw up pricing. Boosted gross sales margins by examining trends to support pricing negotiations with suppliers. Evaluated reports and P&L statements to find the best price between the distributors.o Achieved $1.15M in total sales revenue in 2017, the 1st time the… Show more Delivered expert service to customers through careful instruction of products to fix issues with cost-effective and reliable solutions. Trained and supervised a staff of 2-3. Studied merchandise and material movement to draw up pricing. Boosted gross sales margins by examining trends to support pricing negotiations with suppliers. Evaluated reports and P&L statements to find the best price between the distributors.o Achieved $1.15M in total sales revenue in 2017, the 1st time the company reached that mark in its 40-year history.o Convinced ownership to install QuickBooks POS to replace an outdated system resulting in easy to use custom inventory reports and creating sales strategies; the company had its best sales year in company history. Show less

Greater Atlanta Area

Helped customers choose appropriate services and products for their vehicles. Maintained knowledge of all products and services. Communicated with technicians on delivering timely service that exceeded customer expectations.

Fort Myers, Florida Area

Oversaw customer orders and shipping. Prepared for service delivery issues by executing pre-arranged contingency plans. Forged relationships locally to recruit new accounts, sell to existing customers, and develop effective logistics and communications channels to meet customer needs and expectations. Worked with buyers and vendors on prices, availability, and delivery schedules. Monitored warehouse, vehicles, drivers, and facility staff for full compliance with OSHA, DOT, and other Federal… Show more Oversaw customer orders and shipping. Prepared for service delivery issues by executing pre-arranged contingency plans. Forged relationships locally to recruit new accounts, sell to existing customers, and develop effective logistics and communications channels to meet customer needs and expectations. Worked with buyers and vendors on prices, availability, and delivery schedules. Monitored warehouse, vehicles, drivers, and facility staff for full compliance with OSHA, DOT, and other Federal, State, and Local safety regulations.o Managed a 20K sq. Ft warehouse with $3.8M in inventory and a staff of 7.o Reached $4.9M in sales.o Enhanced freight expense management, inventory, and delivery operations by examining daily reports and P&L statements. Show less

Atlanta, Ga

Pricing Analyst – Air/Ocean Freight Forwarding Recruited new international air and NVOCC ocean freight business by constructing cost-effective, market competitive, and reliable transportation service solutions for customers. o Managed a book of business with $45M in annual revenue.o Crafted a digital tariff for container trucking/drayage for the Ocean Pricing team; named team lead for working with IT to create an internal pricing tool based on nationwide service providers and… Show more Pricing Analyst – Air/Ocean Freight Forwarding Recruited new international air and NVOCC ocean freight business by constructing cost-effective, market competitive, and reliable transportation service solutions for customers. o Managed a book of business with $45M in annual revenue.o Crafted a digital tariff for container trucking/drayage for the Ocean Pricing team; named team lead for working with IT to create an internal pricing tool based on nationwide service providers and rates.o Served as a QA team lead to assist in the development and deployment of a fully automated ocean pricing tool. Show less

Marietta, Ga

Delivered quick service contracts, contract amendments, and tariff publishing for immediate visibility with global VOCC carrier offices. Maintained compliance with contractual obligations and Government Regulatory Agencies (FMC).o Found cost savings for the contracted ocean freight carriers by achieving efficient and accurate bill of lading rating using an industry-leading software platform.

Bachelor Of Arts, Political Science And Government

Activities and Societies: I was a disc jockey for student radio station 90.5 FM WUOG for 2 years. I worked as a lab/field research.

Bachelor Of Arts, History