Matthew Esam Email & Phone Number

• General cleaning of the warehouse.• General administration tasks such as answering inbound calls and outbound calls to customers, emailing/internal calls to our other store and filing customer collection sheets. • Receiving in stock, stock control, stock handling, transferring stock to our other store and replenishing stock on our shelves or placing stock into bulked pallets. • Using MYOB to check stock inventory levels, enter customer orders or invoices and process payments also using cash handling and EFTPOS machines.

• Assist customers in their queries and purchases from the moment they walk through the door to when they either leave with the product or collect a product they had to order in with the inclusion of EFTPOS machines and cash handling.• Utilise our POS and Back End systems for various reasons such as looking up availability on stock, receiving in stock from deliveries, finalising quotes, progressing orders further to finalisation and more.• General cleaning of the showroom, bathrooms, and warehouse.• General administration tasks such as answering inbound calls and outbound calls to customers or suppliers, contacting other stores if required and processing invoices from suppliers.

Queensland, Australia

• Answer phone calls and reply to emails from customers and their representatives to order alcoholic beverages for their venue• Ensure drivers are doing their deliveries and uploading their Proof of Deliveries to TransVirtual• Raise any issues from deliveries and ensure customers are getting replacements or credits for damaged, missing or out of date stock that were delivered to them• Report any issues out of my field of service to a higher authority in the business• Maintain a professional relationship with colleagues, customers, suppliers, and representatives of venues • Utilising a computer and the relevant programs for the business such as Microsoft programs, InfoWare, TransVirtual, the business’ online portal, the internet, documents, and downloads

Brisbane, Queensland, Australia

• Educate children on the correct technique and skills for the specialised style of dance • Choreograph competition level routines• Encourage the students to achieve the best that they can do• Maintain a professional relationship with fellow coaches, students, and parents• Lead the class to improve their knowledge of dance and perform at a competitive level• Source and purchase costumes • Invoice creation and submitting to parents/carers • Creating and maintaining hall bookings for ongoing weekly classes and one-off workshops with the venue operator• Registering dancers into Competitions through multiple providers throughout the season• Creating team group meetings/chat sessions

Brisbane, Queensland, Australia

• Use an electronic POS Machine and EFTPOS Machine• Cash handling • Working as a team, as well as individually• Maintaining a safe and tidy environment • Perform temperature checks, stock rotation and checking dates for all food and drinks• Customer service as well as serving barista made coffee during the shift

Redcliffe, Queensland, Australia

• Customer service as well as serving as the barista during store hours• Stock control and purchasing on a weekly basis• Staff management and training• Banking and cash balancing on a weekly basis. • Electronic POS machine use and cash handling • Good supplier relationship

Deception Bay, Queensland, Australia

• Educate children on the correct technique and skills for the specialised style of dance • Choreograph competition level routines• Encourage the students to achieve the best that they can do• Maintain a professional relationship with fellow coaches, students, and parents• Lead the class to improve their knowledge of dance and perform at a competitive level