Business System Manager
Current+ Accountability for the day to day management of key IT business applications+ Management of the Application and Support teams work on a day to day basis, setting expectations and providing direction+ Support the Head of IT with strategic roadmap, decisions and smooth IT operation for the business+ Understand the needs of the business, architecting solutions to meet these, develop and support systems and integrate with existing applications across the business+ Develop… Show more + Accountability for the day to day management of key IT business applications+ Management of the Application and Support teams work on a day to day basis, setting expectations and providing direction+ Support the Head of IT with strategic roadmap, decisions and smooth IT operation for the business+ Understand the needs of the business, architecting solutions to meet these, develop and support systems and integrate with existing applications across the business+ Develop, document and implement best practice for key applications + Oversee management of helpdesk ensuring unassigned and open calls are kept to a minimum+ Ensuring assigned application and support helpdesk items are resolved within the required timeframe+ Key contact for 3rd party vendors for application systems+ Subject Matter Expert supporting projects implementing new application systems and developing existing systems+ Input into the development of business requirements and ideas through to products and solutions+ IT consultant providing guidance and expertise on key business applications to the wider Silverstone team and regular communication on upgrades and updates+ Event planning and support, including event build and event daysKey Technologies+ Windows and Linux systems+ Microsoft Office Suite & Microsoft 365+ Azure AD, Intune, Teams, OneDrive, Sharepoint+ Power Automate+ Scripting & Automation (Python, Javascript, Bash)+ Web applications with Django Show less