Matthew Flick Email & Phone Number

Deerfield, Ohio, United States

- Accurately managed AR/AP processes by organizing and paying business expenses, staff time entries, invoicing customers, collections, depositing checks via QuickBooks and QuickBooks Tsheets.- Guided new employees through the onboarding process; new hire paperwork, setup, equipment, QuickBooks setup.- Generated weekly sales leads via LinkedIn and government bids via Federal and State government sites. - Reviewed, analyzed, and re-structured the company’s Google Drive filing system. - Maintaining subscriptions & business systems: SAM.gov, LinkedIn, RingCentral, Microsoft 365 and health insurance.- Assisted Ownership in the execution of company office Leases, utilities setup, insurance and communication with landlords - Ohio & Florida locations.- Coordinated company events and meetings, including itineraries, fliers and invitations.

Mason, Ohio

- Achieved 100% occupancy within first 6 months of hire, for the first time in the property’s 20 year history; maintaining an average occupancy rate of 98%. - Liaison between landlords and tenants for a portfolio of 190 office units, representing approximately $1M in annual income. - Managed CMC Maintenance Staff, Contractors and Vendors for provision of property cleaning, maintenance, security, construction, capital improvements, turns and improvements; executing from conception to completion. - Accurately created, compiled and maintained all tenant lease documentation; Licensed Notary Public.- End to end financial management including AP/ AR, budgeting and reporting for owners; using systems such as Skyline and AvidXchange. - Professionally resolved tenant complaints and property concerns; proven efficiency resolving emergency after-hour issues. - Designed marketing content to promote the property, such as fliers, quarterly newsletters, blog, virtual tours and photos via Facebook, Craigslist, Google Business, virtual tours, and photos. - Successfully guided individuals through the tenant life cycle; from prospect, to move in, to tenant and move out. - Assisted HR Director and Regional PM in interviewing, onboarding and growth of staff members.- Contributed to the properties culture by building business and personal relationships through networking and tenant events.

- Maintain professional customer service throughout the prospect, applicant and resident processes.- Responsible for accurately processing application approvals and renewal paperwork for potential and current residents. - Process and monitor monthly payments and professionally communicate with residents who have a small balance delinquency to prevent additional fees and/or potential default.- Accurately analyzing customer information in Yardi to verify all records have been entered correctly and contain current data. - Assists Property Manager in ensuring all property marketing is current, accurate, relevant and reaches target market.- Ensures the appearance of the property is maintained to a high standard, focusing attention to quality and detail, to satisfy current and potential residents.- Update and gather proper documentation throughout the leasing process and inform all parties of their responsibilities.- Ability to consistently obtain a closing ratio of over 70% in an evolving, fast paced work environment.

201 Lawton Ave, Monroe, Oh

- Designed training processes, programs, and documents for new and existing employees across the organization.Summarized and analyzed employee training weekly and presented to upper management.- Decreased turnover through focused interview process, verifying qualifications, collaborating with Human Resources, and providing hands on 90-day onboarding process. - Compiled and digitalized job descriptions, contributing to consistent and accurate performance across departments.- Contributed to company culture as liaison between potential employees, existing employees, and management.- Expanded community awareness of organization by establishing and maintaining professional relationships with local entities to expand recruitment efforts: i.e. Ohio Means Jobs, Butler Tech, Cincinnati State, Department of Veterans Services and staffing agencies. - Reviewed, analyzed, and improved first and second shift processes; cross-trained for maximum effectiveness, improved accuracy and productivity, and empowered employees for increased morale.- Wrote SOP documentation to meet ASI requirements; facility audit was at 98%.- Earned trust of 80 Operations employees as liaison between floor and management; followed through on requests to ensure adequate and real-time resources, including equipment, uniforms, and technology.- Negotiated a cost-effective contract with multiple companies to standardize uniforms to refresh Operations brand while decreasing expense by 25%.

Kolping Soccer Club

- Established internal initiatives increasing club membership 600% in three years; requiring 20 additional trainers to be hired and managed.- Initiate strategic partnerships with organizations such as Children’s Hospital, Soccer Village and US Bank to educate players and parents about injury prevention awareness.- Combine multi-tasking, strong follow through, and clear communication skills to manage all daily club operations; collaborating with club management, coaches, parents, and 600+ players to bring decisive leadership benefitting and growing player skills. - Design, organize, and facilitate four large-scale training conventions with over 300 attending participants on an annual basis.- Analyze and negotiate club expenses, resulting in a 40% reduction in expenses.- Proven ability to train, supervise, evaluate, motivate and communicate with competitive players, coaches, staff members and parents with diverse personalities.- Ensure all teams are provided proper information, training and resources to meet their specific needs throughout the season.- Organize and manage multiple in-house budgets, accounts, and payroll functions totaling over $100k annually.- Assess and identify player and coach attributes and organize teams accordingly.

Highland Heights, Ky

- Created detailed lists of potential properties matching the needs and financial resources of contracted clients.- Accompanied clients during home inspections, advising them of the necessary action items to be completed prior to purchase.- Promoted sales of properties through advertisements, open houses, and participation in multiple listing services.- Arranged meetings to negotiate the details of transactions between buyers and sellers.- Reviewed property listings, trade journals, relevant literature and attended conventions, seminars and association meetings to increase my knowledge of the real estate market and its best practices.

Cincinnati. Oh

- Increased athletes’ performance by analyzing their metrics and implementing strength and performance training for their specific needs.- Assisted in administrative tasks, managing the facility and training new employees.