Matthew Gabriele Email and Phone Number

Customer-facing role represented the business in making daily sales, fostering relationships with customers and ensuring retention. Process-driven in finding new ways to appeal to customers, using referrals andDealt directly with shop suppliers, multi-tasking in managing accounts for orders, dealing with high-end supply chain manufacturers, handling objection management in negotiating pricing and deliveries.Oversaw sales of the business, creating spreadsheets tracking weekly, monthly and yearly sales, corresponding with the business owner on the accounting, where margins were lost, ways to improveManaged the scheduling of the staff, putting together seasonal schedules and balancing the necessary time slots and number of staff to keep the business running fluentlyOversaw social media marketing campaigns in order to generate higher sales and exposure, business sales improved 150% over the two years

Managed lifeguards and park staff, patrolled and enforced park rules for patrons, cleaned beaches and facilities, in charge of managing workers' hours and discipline.Oversaw staff of 20+, including lifeguards, rangers, laborers. Worked with regional managers to help oversee rules and regulations of DEM park enforcement Patron-facing role, responsible for enforcing rules of park for both patrons and employees, working with law enforcement to oversee removal of patrons, reprimanding rule breakers, and disciplining employeesManaging objections from patrons on rules and regulations, as well as from upper management on how to deal with staff patronsWorked directly with Emergency crews to help patrons and lifeguards who face injuries on the property, coordinating for safe entry and exitHandled scheduling and time cards for entirety of staff

Customer facing role, represented the business in making daily sales, fostering relationships with customers and ensuring retention. Process-driven in finding new ways to appeal to customers, using referrals andDealt directly with shop suppliers, multi-tasking in managing accounts for orders, dealing with high-end supply chain manufacturers, handling objection management in negotiating pricing and deliveries.Oversaw sales of the business, creating spreadsheets tracking weekly, monthly and yearly sales, corresponding with the business owner on the accounting, where margins were lost, ways to improveManaged the scheduling of the staff, putting together seasonal schedules and balancing the necessary time slots and number of staff to keep the business running fluentlyOversaw social media marketing campaigns in order to generate higher sales and exposure, business sales improved 150% over the two years