Matthew Garrity Email & Phone Number

United States

Valley Cottage, NY, US

Milwaukee, Wisconsin, US

Milwaukee, Wisconsin, US

• Created integration plan for EVPs of Account Processing and Card Services for the merger of their 4,000+ associate business units into new Banking division
• Conducted cost-benefit analysis for new banking division site strategy, creating bi-weekly updates for CEO which highlight key areas of focus, progress, and potential risks
• Created and presented Key Business Indicators (KBI) across 5 business units to EVPs of Banking division, recommending operational pivots when necessary to ensure forecasts are met
• Managed creation and implementation of new Sales Operations team ( >$50M revenue per month), presenting bi-weekly updates to SVPs of Finance, Implementations, and Operations Banking units
• Managed Sales Ops database, reviewing client contracts and creating appropriate client identifiers/structure to drive Network implementations and billing systems
• Project-managed finance, operations, and technology teams in collaborative, large-scale automation/efficiency initiatives

Milwaukee, Wisconsin, US

• Defined and managed automation/optimization efforts targeted at reducing FTE work hours and system costs, involving both operations and technology teams within an allocated budget
• Partnered with Card Services and Enterprise Technology leaders as well as clients to redesign workflow systems to deliver streamlined procedures and improved customer satisfaction
• Project managed Debit Network teams transition from Messageway file transfer system to IBM SFG, handling communication and work between internal and external transmissions teams, including daily client communications

Milwaukee, Wisconsin, US

• Project managed >$1.5 million migration of internal workflow management software to ServiceNow platform to create parallel implementation flows across STAR and EPOC network while incorporating junior analysts to.
• Facilitated and optimized integration of new customer call center software and AI-based customer service system in collaborative effort between AI implementation and customer service teams
• Conducted vendor/contract analysis to select optimal proposal from both cost and quality perspectives
• Served as the conduit between the line-of-business and internal/external stakeholders through a combination of presentations and written communication

Milwaukee, Wisconsin, US

• Conducted cost-benefit analysis and risk assessment to design and implement business process improvements for the MoneyPass Network Team
• Implemented new network clients and handled existing client network modifications for Money Pass Debit Network, interfacing with clients to ensure all custom requirements were successfully installed
• Optimized migration of banking clients to Fiserv Inc. post-acquisition of Elan Financial Inc, interfacing with internal Network and Database teams along with external client Network teams

• Restructured athletic department’s advertising budget to prioritize most effective advertising outlets
• Redesigned department’s email advertising and social media strategy to emphasize the unique personality of the team
• Created cost efficient game-day promotions and activities within a $30,0000 budget to successfully drive higher student attendance

Greensboro, North Carolina, US

• Analyzed current online advertising industry trends and academic research to design a $75,000 marketing campaign targeting a broader buyer demographic
• Created and delivered a social media advertising campaign featuring “influencer” partnerships to raise brand awareness for Columbia Forest Products

• Selected to interview Wake Forest administration, faculty, and students at major university and sporting events based on my presentation and leadership skills
• Demonstrated technical skills in video operations and editing, with strong knowledge with production

• Set-up, monitored, and collected data for on-field research site for football team practices and games
• Collected biomechanical data through impact tracking helmet sensors via custom software program
• Reviewed film to link collected impact data with the associated on-field collisions
• Analyzed imaging, telemetry, and kinetic modeling data in youth football players to study impact of on-field collisions

Dallas, TX, US

• Studied procedure for conducting open-heart bypass surgery
• Analyzed logistical process for preparing patient for cardiothoracic surgery
• Observed over 50 cardiothoracic surgeries be performed

Master Of Business Administration - Mba, Finance, General

Master Of Science - Ms, Management

Bachelor Of Arts (B.A.) In Psychology, Minor: Entrepreneurship & Social Enterprise