Senior Operations Coordinator
Current• Project Management: creates, prioritizes and drives a wide range of administrative related projects to completion under strict deadlines• Develops and continuously manages custom built entitlement frameworks aligned with internal controls and compliance • Triages and manages operations email boxes and teams channels; troubleshoots and proactively resolves administrative roadblocks in real time• Brainstorms and consistently audits onboarding/HR/training materials and updates accordingly• Executive calendar scheduling and team meetings/Greets visitors and oversees reception area• Coordinates office lunches and weekly menu planning• Collaborates with building management and external third-party vendors for deliveries, office repairs and upkeep• Engages with accountants, IT, HR, account managers, tax professionals, accounts payable, internal finance teams to ensure effortless day to day operation of the business• Expert in Microsoft Suite, administrative manager on QuickBooks and manages high level entitlement access to banks and third-party payment platforms (HSBC, CNB, Barclays, Centtrip, Coutts, Tipalti, Routable)• Communicates with external executives, stakeholders, business managers, prospective clients/vendors, bankers• White glove service to high-net-worth clients in the music and entertainment industry• Complete ownership over office safe including daily inflow and outflow of sensitive documents and checks• Proactively completes weekly safe audits and inventory• Manages all aspects of incoming mail, tax documents, checks and triages/escalates appropriately
