Manage and contact a territory of customers to ensure satisfaction with their Alldata product.Work to retain at risk customers through various methods and processes of retention.Assist in the training and set up of the product that the customer has received.Knowledge of a variety of all the products that are offered to be able to fully inform customer of what is offered.

Worked with and oversaw progress of between 110 to 150 students to complete the courses that they had signed up for.Helped prepare students for their CompTIA certification exams and maintained a student passing rate for certification exams of 85 percent. Assisted with any special projects that needed Excel work done.

Provided customer service to every person that came into the store. Performed front end duties that included cleaning, bagging groceries, and helping customers to their cars. When closing the store, I was in charge of performing the necessary tasks to ensure that the front end was closed properly before leaving for the night. This included cleaning, preparing check stands for the next morning, putting away items, and making sure team member jobs were done properly.

My main task was customer service and giving the customer my utmost attention and support.Took appointments and helped to manage a database on students that came in and applied for tutors. Handled office tasks that required the use of Microsoft Word, PowerPoint, and Excel. Worked the advertising for the Learning and Writing Center from 2006 to 2008.

Processed incoming and outgoing guestsDirected and answered guests' questionsAssisted with any guest relations problems in the dormitory