Matthew Grech Email & Phone Number

Supported small office/home networking needs as well as high-end computer designs and builds

• Forged and cultivated strategic partnerships with local businesses by utilizing superior inside/outside sales expertise
• Increased new business as the result of developing the content for a website for online reservations
• Resolved day-to-day customer concerns and problems in a responsive and timely manner, resulting in customer loyalty, retention, and revenue flow
• Managed dealership’s technology, including PC hardware support, software, and network equipment
• Partnered with management on the implementation of new technologies to preserve existing data integrity while streamlining customer service processes and procedures
• Spearheaded massive infrastructure project (security, VOIP phone system) and rolled out dealer management software that reduced technology costs by approximately $27K monthly

Oversaw all technology needs, including diagnosing, maintaining, and repair equipment such as desktops, laptops, network devices/cabling, and serversDirected end-user application training and OS support, including MS office Windows, 2000, XP, and various customer applicationsIntroduced cutting-edge technologies to the school that ultimately increased.

Converted existing network from a 10/100 megabit mixed platform of hardware to standardized/managed gigabit Ethernet/fiber optic backboneDelivered project under budget and successfully met all management’s technical requirementsPartnered with the company’s development team to craft a help desk call tracking system that improved workflow processes and.

Stamford, CT

Member of the development team responsible for designing and implementing Layer 3 network infrastructure with redundancy that supported all internal users and website Instrumental in the conceptual design and implementation of a state-of-the-art data center; managed the cable plant and hardware structures designed to support both internal/external.