Writer
CurrentConsumer product reviewer and writer. https://the-gadgeteer.com/author/gregmattersen/
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@travitor.com
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4 phones found area 801 and 888
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Matthew Gregersen is listed as Writer at The Gadgeteer, a with 8 employees, based in Orem, Utah, United States. AeroLeads shows a work email signal at travitor.com, phone signal with area code 801, 888, and a matched LinkedIn profile for Matthew Gregersen.
Matthew Gregersen previously worked as VP of Product at Travitor Learning Management Software and Application Specialist at Travitor Learning Management Software. Matthew Gregersen holds Bachelor Of Science Business Administration, Information Technology Management from Western Governors University.
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Experienced Vice President Of Products with a demonstrated history of working in the computer software industry. Skilled in Management, Software as a Service (SaaS), Communication, and Software Documentation. Strong product management professional with a Certificate focused in CAPM from Project Management Institute.
Listed skills include Unix, Xml, Linux, Learning Management Systems, and 23 others.
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Consumer product reviewer and writer. https://the-gadgeteer.com/author/gregmattersen/
Henderson, Nv
·Manage software development, coordinate multiple teams.·Manage bugtesting methods and resolutions·Lead Discovery / Analysis for future development·Guide Agile development with customer feedback and interaction·Develop job aides / documentation to simplify complex functionality·Responsible for development and delivery of product demonstrations
Henderson, Nv
·Provide high quality customer support by utilizing excellent customer service skills and technical expertise via telephone and e-mail·Support Implementation on client calls·Participate in Discovery / Analysis and act as the subject matter expert (SME)·Develop and maintain Best Practice documents and/or training modules for functional area of expertise·Develop job aides / documentation to simplify complex functionality·Answer phone calls and emails related to user questions and/or problems with an online learning management system (LMS)·Responsible for development and delivery of product demonstrations·Convey customer requirements to Product Management teams·Design and deliver product presentations
Respond to, diagnose, and help fix customer software/hardware issues. Tier 1 through 3 support including hardware, software, and networking.Conducted live training with new customers to assist with setup and familiarize with Hughes Portal Learning Management Systems.
Respond to, diagnose, and resolve customer software issues (software support).Software bugtesting, collaboration with software engineers on fixing and improving software.FAQ/Wiki/KB/Guides writing, editing.Live training of new customers, personalized walkthroughs and setup assistance.
Created and maintained detailed reports for clients, mostly Excel based, included custom macro and Visual Basic programming.Handled escalated customer calls, mainly upset/irate customers.Communicated and served client company (Fedex Kinkos Office and Print Center)
WGU’s online business information technology management degree program includes coursework in key areas like management and leadership.
The CAPM® recognizes knowledge of the project management profession’s preeminent global standard,
The PMI Agile Certified Practitioner (PMI-ACP)® formally recognizes knowledge of agile principles and skill with agile techniques..
Financial considerations resulted in a delay in obtaining degree, 90+ hours completed.
Activities and Societies: Graduated with HonorsScored 33 on the ACT
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Matthew Gregersen works for The Gadgeteer.
Matthew Gregersen is listed as Writer at The Gadgeteer.
AeroLeads has found 1 work email signal at @travitor.com for Matthew Gregersen at The Gadgeteer.
AeroLeads has found 4 phone signal(s) with area code 801, 888 for Matthew Gregersen at The Gadgeteer.
Matthew Gregersen is based in Orem, Utah, United States while working with The Gadgeteer.
Matthew Gregersen has worked for The Gadgeteer, Travitor Learning Management Software, Salt Lake Charter School, Hughes Network Systems, and Helius.
Matthew Gregersen's colleagues at The Gadgeteer include Theresa Zellers Villeneuve.
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Matthew Gregersen holds Bachelor Of Science Business Administration, Information Technology Management from Western Governors University.
Matthew Gregersen is listed with skills including Unix, Xml, Linux, Learning Management Systems, Customer Support, Knowledge Base, Wiki Development, and Training Manuals.
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