An experienced management professional in the field of operations, with experience in both project and people management. Through effective organisation and communication skills, I have implemented and supported various change management programs, built lasting relationships with offshore teams and managed a team of project managers to deliver results that are timely and cost effective.My role as Programme Lead is the critical lynchpin from working with the client to understand the business needs through to building the right operational delivery system, processes and ways of working to land the insight most efficiently and effectivelyAchievements:• Prince II qualified• Lean Six Signma Green Belt• Management of the projects team (5 members)• Development of quality control processes • Creation of working standards in liaison with stakeholders and off-shore teams• Relationship building with both off-shore teams and suppliers• Continuous review of current processes for efficiencies • Management of projects which bring about change, outside of ‘business as usual’ • Implementation of new products, delivering specifications into operational reality• Creation of training materials, governance templates and maintenance of guidelines• Providing guidance on best practice for all aspects of study design and implementation