• Delivered 5 additional provisions to the hybrid Bill.• Set out company guidelines for digital security practices and risk management.• Worked with Education team to develop an online portal to communicate and assist young people with career choices.• Implemented an Agile project management approach to digital campaigns.• Work closely and often with senior members in department for transport, TSO, cabinet office and local councils.• Managed all web publications for company since 2010.

• Recruited and managed team of web developers and publishers to deliver first electronically submitted hybrid Bill in the U.K• Project managed and developed an interactive Google API map to help public better understand impacts of the train line.• Developed interactive timeline of key milestones for project for internal communication. Built in Drupal.• Developed dynamic contracts table to assist potential suppliers by identifying which opportunities were still available.• Led on transition from corporate website to GOV.UK platform. Ensuring smooth redirection for the public. For this I ran an online campaign to ensure the public were aware of the change and that they felt comfortable finding information once it happened.

• Project managed the development and delivery of company films, including logistical and supplier management.• Project managed and delivered advertising campaigns, both digital and print, with external supplier. Based on ROI and public reception.• Developed and managed new corporate website by loading with the DFT and external suppliers.• Setup and use of Google analytics for website.• Setup and managed all of the companies social media channels.

• Inherited sole user and management rights to the company website. Built on Xplode-lite CMS.• Updated website template, through basic self-taught HTML, to fit the rapidly evolving needs of the business.• Devised and applied Search Engine Optimisation strategy to website.• Implemented public feedback capabilities to the site and developed CRM tracking system to ensure enquiries were captured through it.• Worked closely with department for transport officials to ensure clarity and consistency a cross both web presences.• Supported the FOI Manager by answering enquiries and researching information for the public.Public Enquiries Handler: March 2010• Working with CRM to manage the public's questions about the project• Organized a small email marketing campaign to communicate with those affected by certain parts of the project.

Communications Manager: November 2010• Recruited and Managed a small team of temporary staff to categorize and analyse sensitive public data.• Work with senior team members and advised on the most effective comms channels and strategies to reach target audiences.Communications Executive: August 2009• Setup and managed CRM• Office administration lead

• Led a small research and opinion gathering group on behalf of Croydon council to ascertain the public opinion of race relations in the borough.• Responsible for my teams data gathering, curation and analysis.