Matthew Snyder Email & Phone Number

Louisville-Jefferson County, Kentucky, United States

Louisville, Kentucky Area

• Brought on as an E-Voting Proxy Administrator and promoted in less than a year to Team Lead. • Hired, trained and supervised up to 8 staff while concurrently managing proxy administrator duties. • Led creation, proofreading, and quality control of mass communications to millions of shareholders each year (included email, internet sites and telephone scripts).• Coordinated proxy products and scheduling with print/mail vendors to create proxies for 1,500+ annual and special shareholder meetings. • Oversaw production and delivery of internet and telephone e-proxy services.• Streamlined the process of updating customer logos, saving time during the proxy website development phase. • Directed and advised client relationship teams and other functional areas regarding annual/special meeting processing options; responded to ad hoc inquiries from internal and external clients. • Served as the primary liaison between the product manager, vendor and operations. • Ensured quality control in all areas of responsibility and led post-season performance reviews.

Louisville, Kentucky Area

• Communicated with institutions nationwide and fulfilled 50 to 100 interlibrary loan requests per day. • Processed all inbound/outbound shipments for patrons and borrowing institutions; maintained a current database of mailing information for institutions nationwide. • Performed research for University and international researchers.• Communicated with other departments regarding library materials; assisted at the circulation desk. • Served as supervisor on duty and trained 2-3 student workers per semester.• Assisted with transitioning 20,000 journal titles from print to digital files and helped update the library’s database in Microsoft Access. • Innovated and implemented new methods to increase project efficiency.

Louisville, Kentucky Area

• Taught Freshman Composition to classes of 18 students per semester. • Provided students with individual feedback to improve performance.• Created and implemented curricula for multiple English composition courses highlighting critical thinking, rhetorical context, analysis, development of the writing process, and the use of flexible strategies for generating ideas, drafting, revising, editing, and proofreading. • Reviewed, marked, and graded student essays totaling ~ 1,500 pages per semester. • Coordinated with various department heads and other offices within the university.

Master Of Fine Arts - Mfa, Creative Writing

Ba, History