Instructor of Record for Bar and Beverage Operations (RHIM 4312) and Hospitality Management (RHIM 3341).

Research wine and consumption habits of wine enthusiasts.

• Successfully brought A/R from $47,000 to $2,000 in two months.• Oversight of daily office procedures including staff management.• Management of community service members appointed by the local government.• Volunteer Recruitment and Recognition.• Brought from Concept to completion the American Red Cross newsletter Crosstalk.• Assisted in planning various fundraisers locally. Generating extraordinary financial success for Disaster Services.• Soliciting local merchants for monetary and product donations to benefit the local American Red Cross.• Coordinating the Disaster Action Team to be prepared to respond to local and national emergencies.• Since August 2006, the active Disaster Action Team members have grown from ten individuals locally to over fifty within the fifteen county regions served.• Working closely with the City of Lubbock Emergency Response Team to ensure emergency preparedness agreements.

• Development from concept to completion of Excellent Customer Service seminar presented to the Texas Small Business Development Center (SBDC).• Monthly and quarterly tax preparation.• Bookkeeping.• Extensive Internet research.• Computer Networking with both Mac and PC computer systems.• Generation, proof reading and editing of professional documents.• Graphic design work creating new business logo, stationary, and other various projects.• Home page maintenance of www.thewaldrengroup.com.

• Worked one on one with various district and department managers to improve the workplace and make the associate team stronger.• Assisted in managing team of five to seven people at any given time making sure team plans and projects ran smoothly• Assisted in making daily task ideas and project placement duties for team associates.• Trained and managed newly hired associates.