Matthew Headley Email & Phone Number

Sandusky, Ohio, United States

In my current role as Project Performance Manager, I steer the successful execution of fifty multi-million-dollar equipment installation projects, emphasizing meticulous planning and execution. My responsibilities include spearheading initiatives to enhance and standardize processes, thus increasing consistency and efficiency across multiple teams. I lead our organization-wide project portfolio reviews, driving strategic initiatives and fostering collaboration across the company. I also manage customer performance dashboards using Survey Monkey, providing valuable insights that drive continuous improvement in customer satisfaction.Achievements:• Talent Development: Implemented comprehensive onboarding and training programs for new project managers, significantly reducing unplanned expenses.• Vendor and Product Knowledge Enhancement: Enhanced understanding of critical vendors and EMEA-based products, facilitating professional growth through annual training opportunities.• Performance Excellence: Fostered an inclusive environment that cultivates productivity and innovation.• Establishment of a Center of Excellence: Created a resource hub that supports and drives excellence across Strategic Business Units within Protein North America.• Quality Execution and Accountability: Traveled extensively to ensure the highest quality of project execution across both US and EMEA regions.• Team Management: Managed a diverse team of project managers, optimizing coordination and performance.• Process Efficiency: Streamlined proposal reviews and change order approvals, ensuring adherence to protocols.

Sandusky, Ohio, United States

As a Customer Care Project Manager, I led the enhancement of capital equipment for our customers, focusing on delivering value-added solutions and boosting customer satisfaction. I implemented risk management strategies to minimize revisions and optimized project outcomes. My role spanned managing projects across different product lines, thereby supporting and driving our customers’ business growth.Achievements:• Project Management: Successfully managed between 15-30 active projects simultaneously, with budgets up to $2 million.• Rapid Responsibility Uptake: Led the largest customer care project within the first 90 days, showcasing my ability to handle significant responsibilities under pressure.• Cost Savings: Addressed financial responsibility issues, saving costs ranging from $4K to $60K.• Stakeholder Management: Managed projects involving over 50 stakeholders, ensuring effective communication and alignment.

Cleveland/Akron, Ohio Area

In this dynamic role, I led as the Project Manager for the team's anchor client, delivering successful outcomes and maintaining high client satisfaction. I was instrumental in developing sales presentations, RFPs, and RFIs, which contributed to our client acquisition and business growth. Additionally, I developed comprehensive Disaster Recovery and Business Continuity Plans, ensuring organizational resilience.Achievements:• Multi-Role Efficiency: Functioned simultaneously as Business Analyst, QA Tester, Project Manager, and Product Owner, recognized for versatility and excellence.• System Enhancements: Proposed and implemented system enhancements and integrations, improving business operations.• Analytical Solutions: Transformed complex requests into actionable, milestone-based solutions.• Data Management: Enhanced CRM functionality, significantly improving data management processes.

North Canton, Ohio

In my role at Kenan Advantage Group, I was responsible for overseeing the documentation of comprehensive project requirements, ensuring clarity and alignment across stakeholders. I facilitated effective communication between technology and business units, improving workflow efficiencies and optimizing business processes. My ability to navigate both Agile and Waterfall project management frameworks allowed for adaptable and successful project execution.Achievements:• Risk Mitigation and Compliance: Developed business requirements documentation for ITGC controls, enhancing compliance and operational integrity.• Software Implementation: Coordinated the RFP selection process for lease accounting software, leading to effective solution implementation that met business needs.• Process Efficiency: Utilized business software like Workfront to streamline project management processes, enhancing productivity and project delivery.

Valley City, Oh

As a Business Systems Analyst II, I managed global workshops that kicked off the implementation of a Digital Channel Initiative, ensuring alignment among stakeholders. I developed comprehensive quality assurance testing plans for website enhancements, significantly improving functionality and user experience. My role was pivotal in supporting E-Commerce and Consumer Insights Projects across all brands, optimizing online customer experiences.Achievements:• E-Commerce and Digital Expansion: Key contributor to the E-Dealer Direct Project, expanding the distribution network and enhancing market reach.• Agile and Waterfall Methodologies: Successfully delivered projects by adapting methodologies to suit specific needs, ensuring effective execution.• Professional Development: Achieved Adventurer status on Salesforce Trailheads, demonstrating a commitment to continuous learning and skill enhancement.• Project Management Tools Utilization: Enhanced productivity and project management by leveraging tools such as Confluence and Version One.

Valley City, Ohio

As a Packaging Engineer, I coordinated with sales and marketing teams to prepare for product line reviews and trade shows, enhancing brand visibility and marketing success. I utilized specialized software like Artios CAD and Adobe Professional to document and design packaging, ensuring precision and adherence to manufacturing requirements. My work included optimizing pallet layouts for shipping efficiency and participating in product engineering reviews to ensure accurate product representation in marketing materials.Achievements:• Innovative Packaging Solutions: Implemented cost-effective prototyping techniques for packaging, increasing customer approval rates and reducing time-to-market.• Lifecycle Management: Managed the end-to-end lifecycle of retail packaged parts, providing effective and efficient packaging solutions that exceeded customer expectations.• LEAN Process Optimization: Actively participated in LEAN events to optimize packaging costs and design, streamlining processes and improving product quality.

Valley City, Ohio

As a New Product Development Project Manager, I led projects from inception through all development phases, ensuring alignment with strategic objectives. I facilitated effective collaboration among cross-functional teams, including engineering, marketing, and sales, to develop comprehensive project charters and deliver innovative products. My role was crucial in defining and executing projects for EMEA tractor launches, demonstrating my capability to manage complex international projects.Achievements:• Strategic Collaboration: Utilized tools like Teamcenter, MS Project, and SharePoint to foster collaboration and enhance communication among project teams.• Speed to Market: Formed strategic partnerships with third-party development teams to accelerate product innovation and market introduction.• Market-Specific Project Management: Tailored project and brand requirements for Canadian markets, aligning with regional and market-specific demands.

Master Of Business Administration (Mba), Project Management And Global Management, 3.79

Bachelor Of Arts (B.A.), Polital Science Minor In Pre-Law

Education record

Activities and Societies: Student Council, Cross Country, Swimming, and Track.