* Manage enterprise-wide custodian exit processes for more than 300 cases, including forensic imaging and secure chain of custody for cloud-based personnel data* Serve as sole department specialist in mobile forensic imaging; take point on processing and reporting for all mobile devices, including tablets and phones* Drive over 250 end-to-end forensic intake and collections using FTK software, including Enterprise and Imager* Design secure process for destruction of physical media storing sensitive case data, working cross-functionally to ensure privacy and safety compliance* Coordinate with decision-makers on department procurement initiatives, driving future team processes via recommendations* Onboard new employees as trainer and subject matter expert on eDiscovery intake process* Grow with self-directed continuing education, including ACEDS certification (expected May 2023) and Reveal 11 eDiscovery analytics tool achievement (expected June 2023)* Balance job responsibilities with ongoing subpoenas for GBI cases, requiring expert testimony, executive communications, and workload mastery

* Continuous 9+ years of hands-on investigative experience gathering intelligence, working cross-agency with federal, interstate, and local agencies to solve crimes and collaborate to achieve investigative excellence* Specialize in video forensic analysis, including facial clarification, vehicle and license plate identification, and multiple display concatenation* Coordinate, examine, analyze, and report on the preview, intake, and processing of electronic, digital, and video evidence in over 300 investigations* Install, operate, and conduct electronic surveillance devices during undercover operations, including audio / video systems and wireless surveillance; make recommendations for operational improvements in video coverage to maximize officer safety and investigative integrity, resulting in over 150 successful arrests* Conduct examinations using a wide variety of forensic tools (including AXIOM, EnCase, and FTK) released by Guidance Software, Magnet Forensics, Access Data, and others* Process and analyze cell phone evidence using Cellebrite and GrayKey products* Participate in over 800 hours of continuing education and training in forensics software, procedure, and best practices* Serve as a subject matter expert on digital forensics and security across multiple platforms, interacting with cross-functional partners at all levels of the organization* Testify as expert witness in multiple Georgia jurisdictions as to the investigative importance of electronic, digital, and video evidence* Design curriculum, plan interactive components, and teach three unique specialized training courses for over 250 crime scene investigators and officers on crucial forensic tools

* Provided expert-level IT assistance to high-growth technology start-up across Windows, MacOS, and Linux operating systems* Executed day-to-day technical support in fast-paced environment for two office locations using integrated service desk ticketing systems* Managed company servers, computers, and issued cell phones, LAN, and VPN to nearly 100 employees