Matthew Henning Email & Phone Number

Maple Grove, Mn, Us

Maple Grove, Mn, Us

Maple Grove, Minnesota, Us

General support and maintenance of Information Technology to meet the City's business needs throughout twelve departments. Involves basic help desk functions: setup, configuration and troubleshooting of PC's, Servers, network infrastructure and a wide range of software applications. Managing user and email accounts, managing disk space usage, configuring and installing Windows PC's, laptops and mobiles, and having the ability to troubleshoot the Windows environment and various PC related issues. Assists in the administration of several citywide software applications including: LaserFiche, Milestone Video Surveillance, SQL, Sharepoint, and Exchange. Assists in the day to day help desk requests. Assists in the management of network backups and restores. Assists in the management of software patching and deployment. Provides training and ongoing support to end-users. Utilizes Track-It! Help Desk to track and manage work orders. Provides ongoing research and ideas to better enhance the technology throughout the City's infrastructure.

Deploy and maintain fiber optic networks to provide Data, Voice, and IPTV to our customers over a fiber optic network. Brand and commission Hosted PBX services saving businesses an average of 30% on telecommunicationsDevelop fiber optic networks between residents, schools, and city facilities.Provision customer needs for voice, IPTV, and Internet using Metaswitch, Calix C7/E7, and Minerva. Manage technology department personnel including installers, locators, technical help desk, video technicians, central office (phone switch) technicians, and Network/IT personnel.

Lewiston, Minnesota, Us

Training for promotion with current company FiberNet Monticello. HBC manages FiberNet and I was fortunate enough to start at HBC to gain enough experience and trust from the leadership to transfer to FiberNet as their first employee.Key Responsibilities from Official Job Description: * Engineering design evaluations* Implement upgrades and support all video delivery systems* Maintenance and support of data and voice systems* Develop and maintain a strong working relationship with vendors to insure available product knowledge as it applies to HBC requirements* Review development and design plans and make recommendations for improvement to products and services* Document voice, data and video systems* Prepare and present analysis of products cost and performance* Active team member with the other NOC Partners to resolve daily issues* Participate on HBC planning teams as required* Maintain thorough knowledge of current and emerging technologies* Develop and complete reports on a timely basis

Washington, Dc, Us

Scheduled and oversaw preventative maintenance on the Common Submarine Radio Room (CSRR), computer and voice networks, periscopes, antennas, and combat systems. Trained and developed eight junior technicians and became the best communications division in our squadron earning the highest naval communications award, the green "C" in 2007. Completed conversion from an analog radio room to a fully digital IP radio room with high speed capabilities, a first in the submarine community. Inventorying, researching, disposing, and ordering all repair and maintenance parts in order to keep the CSRR operating at 100%. Trained all Communications Division so that all CSRR technicians are qualified to do the job as division supply representative.

Master Of Science - Ms, Artificial Intelligence

Bachelor Of Science (Bs), Information Technology

As, Marine Electronics

Computer And Voice Networking