Senior Trade Support Analyst
CurrentTier I & II support for ION Markets' Fidessa trading environment and the associated back-end infrastructure.Key tasks:- Responsible for training and directing the workload for new associates- Assist clients with inquiries and issues regarding the Fidessa product suite- Build and certify both inbound and outbound FIX connections- Use UNIX/Solaris environments for back end infrastructure maintenance- Instruct traders on Order Management, Smart Order Routing Logic, and… Show more Tier I & II support for ION Markets' Fidessa trading environment and the associated back-end infrastructure.Key tasks:- Responsible for training and directing the workload for new associates- Assist clients with inquiries and issues regarding the Fidessa product suite- Build and certify both inbound and outbound FIX connections- Use UNIX/Solaris environments for back end infrastructure maintenance- Instruct traders on Order Management, Smart Order Routing Logic, and Best Practice Workflow- Interact with all major Canadian exchanges and third party vendors to resolve problems Show less