• Work closely with the business users and IT to develop, test and deploy customized fields, forms, workflows, interfaces, records, and user roles to meet business requirements• Maintained, updated, and regulated testing and production environment for PNC bank’s IBM Mainframe system.• Communicated with merging clients to ensure proper testing file implementation procedures and provide customer assistance.

• Maintained, regulated, and ensured all proper safety and security protocols required with State and local law guidelines during the COVID-19 outbreak.• Implemented a strategic planning process which enabled the Security team to identify long-term goals and set objectives to achieve them.

• Coordinated with outside resources to bring increased awareness and assistance to student veterans.• Created and implemented a new streamlined process for student veterans to store and access items inside of the facility.• Assisted with veteran educational benefit information on a semester basis.

• Accounted for over $200,000 in gross profit for the company in the parts department.• Organized and inventoried over $100,000 worth of fast- and slow-moving stock.• Successfully crossed trained with front desk cashier/receptionist in order to perform the required tasks in an efficient manner.• Proficiently trained in the application of CDK to perform daily tasks without mishap.• Provided customer transportation in the form of a shuttle driver when needed.

• Organized, accounted for, and supervised over $22,000,000 worth of tactical vehicles, vehicle trailer attachments, and all corresponding detachable equipment.• Demonstrated job expertise by performing over three years of mishap and incident-free driving resulting in 100% operational success, and three consecutive years of “motor transportation unit of the year” awards.• Proficiently trained in primary occupation as well as cross trained in multiple correlating occupations becoming a subject matter expert.• Performed daily vehicle maintenance resulting in 100% mission capable vehicles and equipment.• Accounted for and maintained for over $1,000,000 worth of vehicle equipment, tools, and miscellaneous items, resulting in over 95% mission readiness.• Implemented a new accountability system that led to a better performance of gear integrity and warehouse management, ensuring 100% gear accountability.• Supervised the oversite of instruction of co-workers on newly implemented vehicle trailers which led to a 100% success rate with over 20 co-workers becoming subject matter experts.• Trained 15 co-workers on a new area of expertise, resulting in a new occupation proficiency and a 100% passing rate.