Matthew Hill Email and Phone Number

- Cross-team analyst on SBSEG Payments Analytics team, focused on pricing and profitability.- Spearheaded and successfully led the establishment of a new strategic pillar, driving innovative approaches and fostering cross-functional alignment to achieve exceptional results.- Acted as the lead analyst for new initiatives, identifying an opportunity that increased expected project revenue by 12%.- Developed SQL logic and dashboards to track the financial impact of a product change affecting over 80% of Payments customers.- Employed deep exploration of data to identify and address a critical business issue, potentially saving $10 million in annual revenue and enhancing customer satisfaction.- Technical Stack: Tableau, MySQL, Databricks, GitHub, AWS, and other tools.

• Managed a team of 1-3 early career Analysts, overseeing onboarding and skill development, providing mentorship, establishing new procedures, delegating tasks, and overseeing project timeline.• Led the design and development of interactive dashboards and data solutions utilizing T-SQL, Tableau, and other tools. - Developed novel ways of using existing and new data sets to move the organization forward, generate new insights, remove redundancy, and streamline processes. - Collaborated with stakeholders to identify and create key performance indicators (KPI) that enable leaders and employees to use specific data insights to achieve broader business goals. - Worked closely with software engineers to automate and improve ETL process - Drove adoption of tools and behavior by repeatedly meeting customers’ needs. This involves managing the life cycle of a product, from planning and development through training, user customer service, and maintenance. - Consulted on data and reporting requirements for company-wide new and existing projects.• Project lead on: Cohort Analysis, Sales Forecasting, Tailored Workload Management, Sentiment Analysis, Customer Tableau Portal, Smartsheet to Salesforce Integration, Data-Gap Alert System, KPI System Rollover.

• Designed, deployed, and maintained business intelligence tools for multiple levels and departments, including executive team and board members.• Led the development of a forecasting tool for Business Strategy department to replace manual Excel process with an automated multi-scenario forecast tool in Tableau.• Created custom Python code to extract data through REST APIs and transform it for analysis.• Shifted department culture from one-off data pulls to the development of automated relationship models.• Created sales dashboard to target high impact areas including a customizable reporting tool.• Led the adoption of Tableau Server by the organization. Created the first Tableau report, stewarded broader adoption, and now each department uses Tableau to support their work.• Supported teammates by writing complex Tableau functions and staying on top of new features that enhanced my teammates’ goals.

• Supported team growth and efficiency as an operations data analyst, creating monthly reports used for executive decision-making that resulted in 8 new hires and 5 new business lines.• Subject matter expert on bank and federal Anti-Money Laundering (AML) regulations and policy.• Led onboarding of teams from 4 states into the KYC process.

• Created a metric reporting tool to manage high-volume customer data and present weekly status updates to management.• Automated workflows, resulting in 50 additional accounts maintained per hour per team member.• Leader of the Innovatorz team, a group focused on updating procedures and mentoring new hires.

• Promoted from Tutor to Master Student Instructor for a Business Analytics course.• Improved overall Grade Point Average (GPA) by .6 points for students in my program.• Organized and ran Excel Boot Camps at intermediate and advanced levels for groups of 30+ students.

• Analyzed results of standardized tests that spanned 6 years and 4 grades.• Created comprehensive dashboards using Stata and Tableau, then presented my findings to the school board on a monthly basis. • Presented findings were used to influence school curriculum updates and market to parents of potential students.