Matthew Hoadley Email & Phone Number

Scituate, MA, US

Hingham, MA

Quincy, MA

Select, train and develop an effective and efficient staff. Coaching, mentoring, training, and developing staff, addressing other responsibilities that need to be done at this level, and an appropriate work-life balance has been achieved. Providing the necessary guidance and training on preparing well written arbitration filings and settlement techniques..

Quincy, MA

• Responsible for the daily operation of FNOL inbound call center.
• Supervises staff, conducts performance evaluations, assigns tasks, and makes performance recommendations
• Supervises work flow and monitors production goals
• Is considered a functional expert within their business unit. Responsibilities include, but are not limited to, call monitoring and evaluation, oversight of claim creation and mail/document processing.
• Takes the lead on departmental objectives or projects
• Has ability to compile data and create reports to provide information to management

Quincy, MA 02169

Ability to handle a backlog of 1000+ Subrogation Claims Property/Auto. Responsible for investigating causes of Property losses and Auto losses. Work closely with Counsel to bring claims to a resolution. Handle all my own Inter-Company Arbitration Filings. Responsible for making decisions regarding hiring of Engineers and Experts