Matthew Hook Email & Phone Number

Kenthurst, NSW, AU

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

New South Wales, Australia

• Establish and manage daily digital schedules to facilitate efficient and effective business operations
• Liaise with diverse stakeholders to build productive relationships and encourage repeat business
• Analyse weekly schedule of jobs to drive continuous improvement of activities and communications
• Provide expert advice and guidance on garden management to ensure accurate information sharing
• Undertake planting, gardening and lawn maintenance to meet clients’ requirements and expectations
• Preserve garden cleanliness through rubbish clearing, bin emptying and weed maintenance

• Led team to create report highlighting issues and challenges for the accounting profession
• Organised and hosted regular team meetings and tracked individual and team tasks against schedule
• Maintained progress of report through provision of digital report for team members to complete individually
• Reviewed final report submission to ensure absence of errors and coherent structure
• Resolved conflicts and language barriers through practising cultural safety and understanding
• Prioritised equality amongst team members to promote positive learning experiences

• Led team to build fictional business aspiring to United Nations Sustainable Development Goals
• Coordinated weekly team meetings and regular updates to track individual and team progress
• Managed diverse personalities and learning styles to facilitate cooperation and engagement
• Met deadlines for finalisation of reporting sections and shared with team through Google Docs
• Oversaw stylisation of report and presentation materials to ensure high quality submission
• Undertook final review of report to check for content cohesion and consistency

Castle Hill, New South Wales, Australia

• Coordinated training, events, workshops and classes for school groups, local organisations and holiday camps
• Advised customers on effective climbing techniques and movement styles to ensure safety
• Connected with diverse clientele through provision of exceptional customer service and safety demonstrations
• Assisted with induction of new staff members including training sessions and supervision
• Ensured strict compliance with health and safety procedures to maintain effective wall and equipment
• Evaluated and updated company risk assessments and policies to drive continuous improvement

Bachelor Of Commerce (Business Analytics)

Dual Diploma In Business And Leadership & Management