Matthew Horgan Email and Phone Number

Train clients on any needs from the ADP platform. Lead webinars with clients. Go on location to train numerous clients.

Setup new clients onto the Professional Employer Organization platform called TotalSource. I ensure all aspects of setup from clients 401k to their employees data is loaded into the system.Train the administrators on how to utilize the platform.Ensure payroll runs smoothly each pay period.Transition clients to service after full implementation process is completed.

Lead all aspects of Project management for clients and internally for the company. Support all things needed for the success of a client being onboarded onto the Arize platform, from project planning and account setup to implementation and on-going customer support.

Work with businesses to assist in running their business administration and provide new technology for them to use within their business. Create gross profit reports, look at loss reports, and create proposals to offer solutions that are tailored to maximize their businesses performance. Assist with demoing the platform to clients as well as any and all needs for onboarding clients.

Help identify customer software and hardware problems. Customized product purchases for computer software, phone, and computer systems per customers need. Locate desired products, finalize sales, and teach customer’s windows and office programs. Assist clients with implementation and training of all new devices and windows applications or systems. Provide on-going customer support to all clients for any hardware and software needs• Achieved MVP twice due to having the highest sales and high… Show more Help identify customer software and hardware problems. Customized product purchases for computer software, phone, and computer systems per customers need. Locate desired products, finalize sales, and teach customer’s windows and office programs. Assist clients with implementation and training of all new devices and windows applications or systems. Provide on-going customer support to all clients for any hardware and software needs• Achieved MVP twice due to having the highest sales and high customer satisfaction Show less

Help ring up customer’s orders from a designated register, created the drinks or desired food items for the guests, and connect with the customers in a friendly and engaging manner.

Meet at a local office location in downtown LA, then head to different cities within Los Angeles County surveying bus stops for use by handicapped persons for Metro Transit. Gather data from each bus stop using a tremble unit, measuring devices, and touchpad. The data usually would be detailing the condition of the bus stop itself, sidewalk width, graffiti, etc...

• Within first 60 days of employment selected as district MVP (highest sales volume and customer satisfaction).

All Duties regarding Cafe & Book-floor, I.E., cash register, customer service, and food preparation.