- Partners closely with the Product and Engineering teams in order to collaborate on business objectives - Analyzes data and uses it to gain invaluable insights through Qlik Sense - Subject matter expert in the realm of Equity Derivatives and using them for annotation purposes - Manages a team of Contract Workers for Equity Derivatives - Uses JIRA to manage tasks/projects and run sprints for business projects

- Delivered platinum-level customer service through serving customers through ADSK on a daily basis- Performed Data Analysis using Python, SQL, & internal tools- Uses a broad range of knowledge across the various data teams in order to maintain a level of expertise in order to answer a multitude of inquiries from customers

- Plays semi professional soccer in NISA Nation in the fall/spring season (August - May) - Plays Forward- Vice Captain

- Helping serve customers in a quality manner through exceptional customer service- Becoming well tuned in the sales/marketing, operations, and finance departments within the company - Uses platforms to help develop reports on trends in my specific branch to improve efficiency/effectiveness of the branches practices

- Used portals (Zendesk and GoFlow) to handle P.O.’s, wholesale order entries, social media & other facets of data entry - Provided customer service support through answering phones, and emails