Matthew Hum Email & Phone Number

Practice Lead of Solutions, Tulkita Technologies Inc.Tulkita is a boutique management consulting firm specialized in helping organizations achieve excellence in IT Optimization and Quality by applying its market leading thought leadership, global workforce and innovative solutions. Tulkita collaborates with its clients to deliver practical, cost-effective solutions focused on improving:• IT Process Efficiency• IT Cost Management• IT Measurement & Analytics• IT Governance & Operations• IT Quality & Testingwww.tulkita.com

Toronto, Canada Area

• Developed test approach and test plan for new version of Enterprise Rate Distribution System• Managed mixed team of 4 offshore and 2 onshore test analysts to complete test preparation and SIT execution • Coordinated and supported environments and execution timelines for multiple business stakeholders to complete UAT execution

Toronto, Canada Area

• Reviewed and analyzed requirements to provide hardware vendor with answers to RFP clarification requests• Developed hardware device delivery approach outlining required information and deliverables for approval/acceptance from hardware vendor • Developed deliverable templates to aid with process adherence and efficiency• Defined requirements management process, requirements traceability, use case traceability, and performed coverage analysis

Americas

• Developed automated smoke test suite baseline for pharmacy application using Accenture automation framework in HP QTP• Delivered smoke test suite on-time and under budget despite 30% environment downtime• Trained client automation team to be self-sufficient automation developers in 2 days• Developed Knowledge Transfer documents and job aids to outline framework implementation and script development• Sold and filled initial 1 month QC configuration/administrator role that was extended into a long term QC support• Developed training and hand-off plan to successfully ramp up offshore replacement in under 2 weeks seamless transition with cost savings still being realized by the client• Successfully implemented rapid deploy approach for HP Quality Center customization and configuration in 2 weeks resulting in an estimated project savings of $4000

Americas

• Environment and Data Manager for large scale Amdocs implementation• Coordinated builds and performed test release management for configuration changes of 7 test environments for 5 different test teams• Managed releases of Amdocs central billing system, multiple frontend applications, multiple stubs, and over 30 3rd party interface upgrades with test teams during planned and unplanned maintenance windows to allow for maximum execution time• Managed onshore-offshore environment release management for around the clock testing efficiency• Monitored and provided environment stability metrics to client management that included build/deployment overrun, environment downtime, testable/non-testable time• Managed and maintained test data requirements for 5 test teams • Trained and authored knowledge transfer documentation to client and offshore counterparts in environment and data management processes and duties for transition or responsibilities

Americas

• Managed team of 10+ individuals (client and consulting) to successfully complete test planning and execution with coverage never before seen by client management• Developed entire SAP security role test plan/scripts in under a week for hundreds of user roles, which allowed testing effort to start on time and complete on schedule• Developed, assembled, and implemented post-production support team for tier 1 and tier 2 level support• Led test execution for Simcorp Dimension implementation• Worked side-by-side with trade professionals to demonstrate the software interface and help identify requirement and business needs• The project was a pilot to demonstrate a proof of concept testing framework against the SCD implementation• As a result of work efforts, client requested new contract for long term extension of Accenture resources• Co-led test execution of an order management system, managed offshore test team and coordinated testing efforts between multiple geographical locations

Toronto, Canada Area

• Led team of junior testers to perform product test of application web interface using Rational Suites (Test Manger, Defect tracking Clearquest)• Developed test plan, created and executed all functional testing for first large scale MS CRM 3.0 implementation

Toronto, Canada Area

• Updated and executed assembly and product test scripts for a custom utilities work management system application• Increased test execution efficiency by 5 times