Currently working on an Agile Scrum team performing web development and Salesforce development work- Built web components for a user facing healthcare application utilizing NodeJS and Lightning Web Components Open Source with Apex, JavaScript and CSS that connects to Salesforce as it's main database.- Created several API integrations between separate internal systems using Apex, JavaScript, Visualforce, Aura and Lighting Web Components; allowing users to stay in Salesforce and get all the data they need in a user-friendly interface.- Analyzed and enhanced many Visualforce Pages and components to either improve them and keep them in Visualforce or move them to Lighting Web Components.-Created many flows for all kinds of automations and integrated them with Apex to enhance their capabilities- played a major role in integrating Twilio for Salesforce, writing code, flows and architecting solutions to align with company processes.

Worked on an Agile Scrum team performing Senior Administrator / Developer work.- Built several Lighting Web Components from scratch that implemented user interfaces for our users to see data from external systems integrated through external api connections.- built a flow that uses Apex to connect to an API to check phone numbers to see if they are valid mobile numbers and handle accordingly.- Implemented several new objects into the Salesforce system configuring data structure, automations, permissions and field level security.- Build automations to take input data from HubSpot to then sync the data within the Salesforce System- Work on the implementation of High Velocity Sales in Salesforce to improve the systematic communication of our users to their clients.

- Salesforce Administrator/Developer working within 2 Salesforce instances and 7 communities, solving cases on a daily basis with a large team.- Worked on all aspects of salesforce including code development, flows, object management, data maintenance, package updates, user communication and training.- Gathers requirements, designs and creates all kinds of automations to improve system function, data quality and security.- Configured 7 different Experience Cloud communities building user interfaces using code, flows and declarative tools.

Salesforce Administrator - Managed the entire Salesforce instance, creating data structure for a real estate company, creating automations with flows and process builder, training users, presenting new features weeklyIT Management – IT asset management, manage IT help desk, analyze software for adoption, manage vendor SLAs, change management, train users on new tech and software, business continuity planning, IT frameworksManage Networks - Security, Cisco zone-based firewall, intrusion prevention systems, Cisco IOS routers, switches, wireless access points, vlans, network maps and documentationApplication Admin / Support – Administration of apps including, Salesforce, Microsoft Windows and Office 365, Azure Active Directory, Google Workspace, Google Cloud, Adobe ProductsSystem Administration – Onboarding / offboarding users, patch management, manage windows hardware and manage server. Create Google Apps scripts, syslog and SNMP monitoring and provide desktop supportAchievements:• Implemented Salesforce CRM instance and customized the experience to match company processes, building automations for the commercial real estate industry• Implemented new IT help desk system to track IT support requests and provide visibility of the volume of requests.• Upgraded company network infrastructure by increasing speed to 1 gbps, upgrading to a Cisco IOS router and zone-based firewall and implemented a guest network to isolate guest traffic from company devices• Researched, created a business case, feasibility study and obtained approval to implement new Dialpad enterprise VoIP platform. Implemented platform, oversaw change management, and provided training and support.• Planned, managed and executed the move of 10TB of company data from on site server to Google Cloud, successfully moving the entire organization to the cloud, just in time for Covid.