Matthew Hutton Email & Phone Number

Gold Coast, Queensland, Australia

Southport, Queensland, Australia

Currently I am Employed as Retail Sales Manager – Gold Coast Region for Empire Office Furniture.Empire Office Furniture specializes in completed commercial and domestic office fit-outs. As the Retail SalesManager I am responsible for the Merchandising and Visualization for the Gold Coast and surrounding areas,rostering, training, performance management of Account Managers and consultants, and merchandising as wellas coordinating delivery and dispatch department to ensure on time deliveries, service calls and assesmblyschedule. We liaise and service clients from Yatala to Coffs Harbour in Northern NSW with Governmentagencies, Schools, Hospitals, and Councils as well as domestic and walk in customers.✓ Staff Management – Rostering, recruitment, training and development of all retail staff.✓ Customer Service – Engaging with customers when required to meet needs that benefit both thebusiness and the customer. Building relationships and trust quickly to be able to offer a sound outcomeand negotiate sales.✓ KPI Management – Ensure all Account Managers are achieving and hitting the KPI targets on a daily,weekly and monthly cycle.✓ Business development – Monthly Sales forecasting, training plan development, staff performancemanagement and training.✓ Merchandising – Ensure current promotions and displays are current, up to date and adhered to.✓ Problem Solving and Conflict Resolution✓ Dispatch and delivery coordination

Tweed Heads West, New South Wales, Australia

In my previous role with Kitchen Connection I spent 3 years in the role of ShowroomManager at Tweed Heads. Kitchen Connection is a retail kitchen and wardrobe company; during my tenure it was my responsibility for the day to day running of the showroom. Over the duration of my time in the role I developed an intimate knowledge of the Gold Coast and Northern Rivers community through my engagement and on road design experience as well as further developed my team management and statistical business analysis abilities and learn new sales systems. In my tenure during a time of uncertainty over the Covid period we were servicing the Gold Coast and Northern Rivers during border control between states, lockdowns and job uncertainty and still maintained quarterly sales growth throughout

Brisbane, Australia

Retail Management and customer service focus. Learning all aspects of what it takes to run a retail jewellery store. Key responsiblitys include control the sales floor, cash handling, maintaining standards and assistant management with training and staff problems. Consistanly learning and training.

Worongary, Queensland, Australia

Responsible for training and recruitment, and achieving own KPI's.Predominantly customer service based role and admin tasks. I have control over ordering and invoice budget, training new staff and recruiting of new staff. I manage a team of 30 which ranges from school based trainees to senior staff group.

Acacia Ridge, Queensland, Australia

Slacks Creek, Queensland, Australia