Matthew Hyde Email and Phone Number

- Prospects corporate customers to host large-scale events, retain partnerships, and enhance community networks.- Develop and execute events generating $250 thousand in revenue, exceeding previous year same time.- Delegates tasks to increase workflow, trains employees to strengthen skillsets, and reviews goal-oriented growth.- Conducts daily inspections of hardware to align safety, regulatory, and inventory standards.

As an Account Executive for WBAL TV-11, I oversee station advertising partners and work with local businesses to advance growth in the Baltimore-Maryland market. My goal is to effectively market my clients, drive sales, and promote their unique tendencies that makes them stand apart.Our station is partnered with The Baltimore Ravens and Orioles organizations, as well as the Maryland Food Bank, Special Olympics MD, and other community outreach programs.

- Cultivate relationships with customers by completing an analysis to qualify customers' needs.- Provide insight to products, features, and options; associated costs; dealer services; warranty programs.- Negotiate with customers to close on sales; implement a monthly sales report to maximize efficiency.- Direct outreach efforts to purchase customer vehicles via Kelly Blue Book, auctions, trade-ins.- Train new team members to utilize Customer Resource Management tools to increase customer retention.

- Managing and coaching a caseload of 230 students in the Washington University in St. Louis' online Master's of Legal Studies (MLS), Master's of Law (LLM), and Master's of Law in Taxation (LLM) programs.- Created Salesforce reports, email campaigns, and dashboards to analyze student data and enact plans for better outreach and communications.- Facilitated with University stakeholders and partners to ensure the success of all students and the program, including the optimization of degree plans, elective structures, launching of Tax LLM program.- Coordinated engagement and networking opportunities that were served to reduce workplace stress, build connectivity, and strengthen morale for coworkers.

- Managed caseload of 185 online students in Washington University in St. Louis' online Master's of Legal Studies (MLS) and Master's of Law (LLM) programs.- Coached students from admission to graduation in establishing time management strategies, setting goals, and identifying their strengths to be successful with the program.- Analyzed program and student data to estimate credit pacing, to forecast enrollment trends for students in the program, and anticipate fluctuations due to student status.- Identifying retention risks through outreach to students and implement action plans for leaves of absence, academic probation, and course sequences.

- Lead initiative to implement the Discovery Program to utilize customized employment approach for eight supported individuals. Included weekly meetings centered around updates, collaborative brainstorming, fact-finding, research, and overview of written reports. - Devised new coaching strategies based on EARN model to help workplaces diversify and build inclusive practices to benefit workforce, liaison between employer and Spring Dell Center. - Strategize with supported individuals’ network to facilitate success in transitions of employment, benefit availability, and updating on areas of improvement ensuring long term placement. - Advised and supported vulnerable populations, including SSI/SSDI populations, to find meaningful and gainful employment within the community based on career goals, aptitude, and educational opportunities. - Create, design, and execute community driven networking opportunities to allow supported individuals to enhance peer and person-to-person interaction, socio-appropriate workings, and showcase the positive impact they have with in their communities.

- Prepared high quality hors d'oeuvres, first course, and second course meals for members and guests of Caves Valley. Learned many different approaches to preparing meals.- Utilized communication skills to accommodate specific needs of clientele and fellow employees. Reacted to various needs and applied patience and care to situations.- Developed relationships with membership to create a welcoming atmosphere for clientele.

- Demonstrated organizational skills to correctly restock merchandise in neat and consumer conscious methods. Includes marking down merchandise and striking items from shelves.- Resolved customer problems and worked to enhance their experience with the company throughout individual projects. Polite mannerisms defused otherwise intense situations.- Expressed professionalism and responsibility when handling large equipment to include the use of various saws and mechanical lifts on the property.

- Provided paraprofessional advising for 60 undergraduate students.- Confronted and resolved issues on diversity, racism, alcohol and drug abuse, academic performance, and social acceptance.- Worked with group dynamics on a staff of twenty. Implemented various activities and programs to create a support web for all students served.