Matthew Dal Santo Email and Phone Number

Full Stack Software Engineer • Built, maintained, and expanded on robust financial service infrastructure for company's core offerings. • Architected highly extensible systems for moving and validating monetary transactions between large national financial institutions. • Mentored new and struggling engineers to foster productivity, independence, and growth within the company. • Explored and implemented new frameworks and technologies to deliver optimized bespoke solutions for our customers' financial requirements. • Established a high-output team standard through direct collaboration, domain knowledge sharing, and coaching.Operations Analyst • Lead assurance of trouble-free day/night-time financial system operations. • Monitored facilitation of millions of dollars in transactional volume. • Managed and trained QA staff. • Built and maintained complex SQL-driven reports for customers, as well as automated reporting tools used by Operations. • Wrote technical, business, and training documentation for all of the companies' products and processes. • Administered, maintained security for, and troubleshooted problems around allocated hardware.Sponsored for an IT Web and Software Developer degree at Milwaukee Area Technical College. Graduated in 2019 with honors.

Tre Rivali @ The Journeyman - Milwaukee, WI(transfer from Atwood, Chicago - May, 2016)Assisted in the opening and setup of a full hotel, restaurant and banquet facility in downtown Milwaukee. Underwent a long and intense training period geared to overshoot the local market expectation for service and product quality. Received recognition for scoring the overall highest on daily content exams. Took lead in training new server hires after officially open to the public.Extensive food, beverage, and hospitality training within the fine dining industry:a six-month Bar, Wine, and Cocktail Bartending Stage with Raymon Anguiano at Atwood; a week-long Wine Bootcamp program with Emilie Wines at Atwood; and a three-week-long daily training program including a two-day Spirits Training course with Mike Ryan, Matthew Meidinger, Julio Muñoz and Chef Heather Terhune in preparation of The Journeyman's opening in Milwaukee.Atwood @ Hotel Burnham - Chicago, ILSolo, team fine dining, and banquet service in a very fast-paced environment. Catered to a full spectrum of situations indicative of a hotel restaurant located in the center of Chicago: offering an uncompromised fine dining experience within a very short period of time for theatre guests; effectively communicating with international business and holiday hotel guests, overcoming language barriers; and many other varied guest encounters with the empowerment of trust in providing for guests as needed with little managerial oversight in the interest of haste and genuine care for the guest's cares and concerns.

Fine dining team service with an emphasis on regional Italian wine and cuisine. Service staff trainer and nightly 'front'.Participated in monthly 'Wandering Winemaker' tasting events with wine producers from Italy resulting in intimate knowledge of nearly 50 different Italian wine maker's wines, family histories and growing techniques.Maintained familiarity with an extremely large wine list consisting of over 300 unique Italian offerings. Learned about the production process and nuances of many different grappa and amaro producers. Monthly training by James Beard awarded chef, Juan Urbieta on new food specials prepared faithfully to to the regions that inspired them.Cultivation of a regular community of guests that enjoyed the dedication to creating an authentic Italian dining experience.