Reporting to the CEO. Responsible for leading the organistions Business Transformation & technology functions from a strategic level. With a strong focus on innovation to support organisational growth and efficiencies through the adoption of industry best practice technologies that enhance our client engagement, end user experience and make a difference in the industry.

As a Director of Coaching, I brought a wealth of experience in leading and developing high-performance basketball programs for the Surfcoast Basketball Association. My role involved overseeing all aspects of coaching, from recruitment and mentorship to program design and player development. I'm passionate about fostering talent and creating pathways for athletes at all levels, ensuring continuous growth both on and off the court.I was committed to building strong, cohesive teams through strategic game planning and player engagement. By collaborating closely with coaches, players, and stakeholders, I ensure that we achieve our competitive goals while maintaining a positive and inclusive environment.Key skills include:- Coaching Leadership & Mentorship- Player Development Pathways- Team Strategy & Game Tactics- Program Development & ImplementationWith a focus on maximizing potential and driving excellence, I strive to create a culture of success in every program I manage.

─ Integral role as part of a broader digital transformation, responsible developing & implementing field mobility & integration IT solutions─ Full responsibility in maintaining & updating project registry which involve managing IT projects, reporting progress status, identifying risk, observing strict compliance and monitoring budget─ Supervision of the IT Development Team comprised of project managers, business analysts, developers, other project roles, key partners & third-party vendors─ Attainment of business process improvement by implementing IT innovation & change─ Demonstration of skills in performing the following tasks: - Implementation of IT roadmap in adherence to the established timeframes;- Oversight of infrastructure upgrades transition; - Development and execution of new and upgraded business solutions; - Negotiations of vendor agreements and relationships; - Preparation of regular status reports for projects of the IT teams along with the business as usual (BAU) IT operations reports and scorecards to measure Utilisation, Time for a process to occur and various information for the Leadership Team and Board of Directors; and- Creation and administration of business continuity and disaster recovery plan and testing─ Key efforts in maintaining security, reliability, scalability, performance & consistent operations of technology infrastructure and business solutions─ Cultivation of key partner and third-party contracts and relationships to ensure availability & accessibility of IT infrastructure & business solutions─ Spearheading of a business-to-business (B2B) integration project that was worth $1M involving the deployment of the newly digital platform between Comdain Infrastructure and one of their major clients Multinet Gas (Australian Gas Infrastructure Group). This Integration Platform as a Service (iPaaS) platform called Dell Boomi sends over 150,000 end-to-end work orders annually consisting of API management & master data management

─ Expert leadership to all technology services encompassing network, application hosting services, workplaces provision, application development, support and maintenance and project work─ Hands-on support to helpdesk 2nd and 3rd level escalation to more than 400 staff ─ Cultivation of positive relationships with various professionals such as third-party software providers, external IT service providers and other stakeholders─ Supervision of the Infrastructure & Support Team and Integration and Development Project Team through the application of ITIL detailed practices─ Successful execution of the following IT initiatives:- Infrastructure & support strategy; - Major IT projects delivery encompassing system updates, upgrades, migrations and outages;- Change initiatives and improvements─ Major contributions in the overall infrastructure and process improvement throughout the business, while maintaining operational standards for company systems─ Effective stakeholder negotiations which led to the attainment of successful project outcomes─ Orchestration of the following projects for the company:- Sydney Water, NSW Water Authority, management of IT mobilisation activities as well as creation and maintenance of in-house field mobility application across more than 45 field devices in 2017; and - Multinet Gas (Australian Gas Infrastructure Group), Victoria Gas Authority since 2012, directing IT mobilisation initiatives along with full system integration development with client system & in-house field mobility application across over 110 field devices─ Oversight of the Microsoft SharePoint 2013 rollout which drove future of productivity with features such as Document Management, File Sharing, Intranet User Interface, Metadata, Business Intelligence and Powerful Search Capabilities─ Development of strategic plan which involved moving all Comdain physical servers to a VMware virtualization environment as well a next generation MPLS ‘Layer 3’ security network

─ Provision of 1st and 2nd level helpdesk support to approximately 100 staff and technical assistance to level 1 support staff ─ Fulfillment of the installation, configuration and maintenance of servers, networks, desktop applications and various infrastructure systems─ Administration of Active Directory domains while directing stakeholders and vendors─ Completion of the seamless migration of new offices, sites and staff

─ Prompt resolution of IT and computer needs of more than 400 small to medium business─ Effectual hardware and software sales and support to staff