Matthew Vickers Email & Phone Number

United Kingdom

HRAS aims to end human rights abuses at sea. Focusing on international policy and advocacy to support the Geneva Declaration of Human Rights at Sea which the charity published in 2023.

Westminster

The Panel determines appeals sanctions in cases of bullying, harassment, and sexual misconduct by MPs. It also hears appeals about decisions by Parliament's Standards Committee on MP's conduct.

Warrington, England, United Kingdom

In 2023, Ombudsman Services became the Trust Alliance Group. The group is a private not-for profit comprising the Energy and Communications Ombudsman businesses; Dispute Resolution Services; a software and tech house (Lumin); and a digital responsibility business (the Internet Commission).I led the growth and diversification of the business as it developed and acquired complementary capabilities centred on consumer trust. The group handles over 200,000 cases each year in regulated energy, telecoms and private parking appeals and is recognised as one of the Top 40 large businesses in the UK by Great Places to Work.The ombudsman schemes are an authoritative and integral part of the regulatory landscape, protecting consumers and providing insights and intelligence to regulators and industry to build trust and legitimacy.

Brussels, Brussels Region, Belgium

NEON supports a number of federal, national and regional energy ombudsman authorities across Europe, encouraging collaboration on policy, insights and practice.

Brussels, Brussels Region, Belgium

The OA is the professional association for complaint handlers and ombudsman schemes in the UK and Ireland, representing its members on policy and government engagement and looking to raise standards across the sector.

Warrington, United Kingdom

Ombudsman Services formally became the Trust Alliance Group in 2023.

Warrington

Edinburgh, United Kingdom

The Network promotes mediation as an effective means of resolving disputes and of improving outcomes across Scottish public and private life.

The Commission is a non-departmental public body (NDPB) set up in 2008 to build trust and confidence in legal services in Scotland. I led a transformation of the SLCC to establish it as an efficient and effective investigative body and to secure its position as part of the regulatory architecture.

Edinburgh, United Kingdom

Remodelled consular operations across Southern Europe across 20 consulates in 4 countries.Won the FCDO award for Innovation in 2010 as this became a blueprint for global consular operations.Consular crisis management including volcanic ash closedown of European airspace, evacuation of British nationals from Libya and investigating allegations of police conduct.

M.A., Modern History

D.Phil., Civic Image And Civic Patriotism: Liverpool 1880- 1914

Activities and Societies: President of Oxford Cavaliers, American Football team

M.Sc. (Econs), Industrial Relations And Personnel Management

Activities and Societies: Secretary of the Industrial Relations Society

Education record