Matthew Jackson Email and Phone Number
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Matthew Jackson personal email
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As an associate director of marketing at BD, a global medical technology company, I lead the product and commercial strategy for the HealthSight Diversion Management and Inventory Optimization business. I am passionate about delivering innovative solutions that improve patient outcomes, enhance operational efficiency, and reduce healthcare costs. I have a proven track record of driving revenue growth, increasing customer satisfaction, and facilitating cross-functional collaboration. I hold a Master of Science in Health Administration from the University of Alabama at Birmingham and a PMC Level III certification from the Pragmatic Institute. I am skilled in product management, product marketing, commercialization, healthcare consulting, epidemiology, and electronic health records.
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Associate Director - Innovation Marketing, Global Compounding SolutionsBd Nov 2024 - PresentFranklin Lakes, New Jersey, Us
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Associate Director - Marketing, Healthsight Diversion ManagementBd Sep 2021 - Nov 2024Franklin Lakes, New Jersey, Us
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Sr. Manager, Global MarketingBd Nov 2018 - Sep 2021Franklin Lakes, New Jersey, UsResponsible for product and commercial strategy for life sciences research and analytics business and clinical surveillance analytics. Also responsible for championing the adoption of critical commercialization processes across the business. Facilitate and oversee the readiness activities for each phase gate in the new product development cycle including Product Readiness, Market Readiness, Commercial Readiness, and Organizational Readiness. • Assumed responsibility for Product and Commercial Strategy for Life Sciences Analytics Business and Advisors Analytics Product strategy in FY21• On track to achieve 60% YOY revenue growth in Life Sciences Business• 50% YOY revenue growth for Q1 and Q2 for Life Sciences Business• Grew percentage of recurring revenue to greater than 30% to support business growth and sustainability• Developed and launched sales enablement and messaging tools• Implemented Commercial Excellence Framework• Developed roadmap for clinical surveillance analytics solutions• Launched first clinical pharmacy outcomes analytic solution• Partnered with cross functional business units to launch first integrated software solution• Facilitated evaluation and selection of potential technologies partner to support product growth initiatives• Collaborated on strategic product roadmap for the 3-year planning period
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Sr. Manager Customer AdvocacyBd Nov 2017 - Nov 2018Franklin Lakes, New Jersey, UsProvide oversight to team responsible for supporting MedMined customers. These teams will be responsible for resolving urgent, complex product issues that need immediate attention. Also collaborates with the data normalization teams, software engineers, sales and other MedMined teams to resolve these issue to the customer's satisfaction and provide management reports and trending.• Led efforts to decrease open ticket volume by 56% and reduce cycle times by 50% in 6 months• Developed benchmarks and key performance indicators for customer advocacy metrics• Developed roles and responsibilities for tiered support structure• Oversaw efforts to bring support for third party application and services in house
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Regional Sales ManagerBd Oct 2016 - Oct 2017Franklin Lakes, New Jersey, UsResponsible for driving same account growth strategy for the Account Management team in the Northeast, Southeast and parts of the Midwest and Western US.• Accountable to $6.2M dollar renewal quota• Accountable to $2.1M dollar committed contracts quota• Developed the same account growth strategy for FY18-FY20 for MedMined account management team• Led multi-disciplinary group project to deliver meaningful reports to customers outside of product development cycle• Promoted to Sr. Manager, Customer Advocacy
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Sr. Strategic Marketing ManagerBd Mar 2016 - Sep 2016Franklin Lakes, New Jersey, UsResponsible for defining the market strategy for select products within the MedMined portfolio, including product offering, pricing, positioning, distribution and promotion to drive the overall success of the assigned portfolio.• Collaborated with General Manager and VP of Sales and Marketing to complete the MedMined annual strategic review, outlining the strategic imperatives for the organization for the next 3 years• Performed competitive analysis of adjacent markets for potential MedMined growth• Completed due diligence for several potential strategic partnerships• Conducted voice of the customer sessions to evaluate potential product enhancements• Performed financial projections for potential product enhancements
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Manager, Clinical Operations ManagementBd Jul 2014 - Feb 2016Franklin Lakes, New Jersey, UsResponsible for managing the day to day operations of the MedMined Services Clinical Support team, which supports over 400 hospitals and health systems nationwide.• Absorbed the MedMined education and training department as part of operations of the MedMined customer support team• Developed education and training timeline for new product releases for internal and external stakeholders• Awarded Key Contributor Award for the Medical Systems business segment of CareFusion Corporation• Coordinated with Sales and Marketing to develop advanced external training videos• Led process mapping exercise to identify opportunities to improve onboarding and training for Infection Prevention Advisor Customers• Collaborated with key business partners to streamline support and training for ancillary product lines
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Supervisor, Clinical Operations ManagementCarefusion Jul 2012 - Jul 2014San Diego, Ca, UsResponsible for managing the day to day operations of the MedMined Services Clinical Support team, which supports over 400 hospitals and health systems nationwide.• Collaborated with the National Vice President of Sales and Director of Operations to restructure MedMined Account Management and Support Organization• Drove improvement in customer satisfaction scores by establishing objective and measurable goals for the support organization• Completed implementation and served as product owner for new case management system for support team• Streamlined the training program for MedMined services pharmacy surveillance product offering• Served on Advisory Board to CareFusion Chief Executive Officer as Order of the Shield Award Recipient• Served as Account Manager for mid-west territory while position was vacant• Promoted to Manager, Clinical Operations Management -
Consultant, Account ManagerCarefusion Jul 2011 - Jun 2012San Diego, Ca, UsResponsible for managing mid-west territory, which generates over $3 million in annual revenue. Serve as trusted advisor to hospital executives, helping to achieve clinical and operational goals, while expanding the MedMined portfolio.• Order of the Shield Award Recipient--Senior Management recommendation given for execution of business strategies and demonstrating organizational beliefs • Rising Star Award Recipient--Awarded to individuals demonstrating superior performance • Renewed Over $1.5 million in annual revenue for fiscal year 2012 • Sold over $1.24 million in total contract value for fiscal year 2012• Promoted to Supervisor, Clinical Operations Management
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Clinical Operations Senior AnalystCarefusion Aug 2009 - Jun 2011San Diego, Ca, UsServed as primary contact for hospital clinicians, providing training on MedMined tools and services and helping to identify process improvement opportunities as it pertains to patient care.• Promoted to Account Manager • Completed Lean Six Sigma White Belt Training • Completed Lean Six Sigma Yellow Belt Training • Lead first Kaizen Event at MedMined services
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Clinical Operations InternCarefusion Aug 2008 - Jul 2009San Diego, Ca, Us
Matthew Jackson Education Details
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University Of Alabama At BirminghamHealth/Health Care Administration/Management -
University Of Alabama At BirminghamEpidemiology
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University Of North Carolina At Chapel HillBiology
Frequently Asked Questions about Matthew Jackson
What company does Matthew Jackson work for?
Matthew Jackson works for Bd
What is Matthew Jackson's role at the current company?
Matthew Jackson's current role is Associate Director @ BD | MSHA, Product and Commercial Strategy.
What is Matthew Jackson's email address?
Matthew Jackson's email address is matthew.jackson@bd.com
What is Matthew Jackson's direct phone number?
Matthew Jackson's direct phone number is .201.847*****
What schools did Matthew Jackson attend?
Matthew Jackson attended University Of Alabama At Birmingham, University Of Alabama At Birmingham, University Of North Carolina At Chapel Hill.
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