Matthew Jakes Email & Phone Number

Malta

Working within the Casino Team for a leading Crypto focused online casino. First point of contact between with game providers.Monitoring all network promotions from casino game providers.Be aware of all new and current game provider promotional tools and push for new ones when required and requested internally.Monitor and maintain exposure values across.

Malta

A member of the Casino Operations Team working closely alongside both the Casino Games and Product Teams for LeoVegas Group. In daily two-way contact with other organisational departments where appropriate, most notably; Expansions, Legal & Compliance, Data & Analytics, Marketing, Finance, and Customer Support.Principally dedicated to:The pursuit of a.

Malta

Work closely with local, European and international based providers, obtaining connections and building strong relationships to ensure LeoVegas is the first with the latest and greatest mobile casino product.Responsible for numerous operational and commercial aspects of the casino product working closely with the Casino Manager and Head of Casino to.

Malta

Malta

• Handle cases escalated from 1st-line support
• Escalate cases to TechOps and third party providers when necessary
• Be a “go to person” for the Support Agents when they need assistance
• Working together with the Payments/Fraud department to solve problems regarding customers questions
• Working together with CRM and Tech department to solve problems and improve the system and give the customers a better service
• Assist CRM and the VIP department with individual cases related to campaigns, bonuses and other incentives

Malta

Malta

Harbour Pensions Ltd (“Harbour”) is a safe haven for your pension, offering you the security of dealing with an experienced and well-respected retirement scheme administrator. With over a thousand members within our scheme, Harbour has the substance to warrant it’s recognised status as a global leader in the International Pensions Market. We believe that.

Malta

PANLEGIS Group (formerly Stron Group) is Scandinavia’s leading supplier of cross border online company registrations, with a network that spans offices in both London and Malta. PANLEGIS provides cutting edge service through highly developed and technologically advanced automated software systems enabling to maintain customer costs lower than our.

Malta

Over 200 companies with over a million employees trust us to implement their most critical and complex learning and strategic communication initiatives. We partner with our clients at every stage of the process, from risk assessment through to audit, while personalising the approach to the needs of the organisation. Some clients retain us to develop fully.

Malta

The Alternative Obsessions brand was created to bring world wide musical tallent to Malta whilst simultanipusly raising the profile of Maltese bands to a wider audience and the international market. We are passionate about what we do and really feel that we could make a difference to the alternative scene here in Malta. We want to achieve this by focusing.

Nottingham, United Kingdom

Working within the Susidance department of Halifax General Insurance I was responsible for the handling of 100+ claims from inception through to completion.A high level of custome service skills were required to ensure that all of the customers expectations we continualy met.An ability to monitor and plan all stages of the claims process including liasing.

Responsible for updating the stock database of over 1 million individual items in a fast paced 24/7 environment.My duties also included taking delivery and checking purchase orders at the main CPI warehose and assisting with warhouse duties including fork lift truck driving.

Hnd, Chemical Sciences

BSc Chemical Sciences

Education record