Matthew Jerke Email & Phone Number

• Develop client leads and implement marketing strategies to retain new clients.
• Establish customer focus needs-based review process to educate customers about insurance options.
• Schedule daily appointments and meet with clients to advise and counsel them on insurance plans.
• Finalize sales and process insurance eligibility forms.

Chattanooga, TN

• Installed, tested and serviced alarm and associated systems for commercial and residential customers.
• Read and understood product manuals and blueprints.
• Responded to maintenance calls and troubleshot devices.
• Communicated effectively with customers, answering questions and concerns regarding systems’ maintenance.
• Tested all newly installed fire alarms.
• Performed annual inspections on fire and security alarm systems under supervision of senior technician.

Brentwood, TN

• Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
• Trained and developed new associates on POS system and key sales tactics, which improved process flows.
• Managed all aspects of store operations, including organization, maintenance and purchasing functions.
• Generated repeat business by delivering exceptional customer service and positive engagement.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Reported to district manager regarding all store and staff issues, financial goals and sales.

Wildwood, GA

• Operated company vehicles and heavy equipment with focus on safety and risk management.
• Transferred products of all sizes using overhead cranes, forklift and other equipment, consistently meeting challenging performance goals.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Used forklift and pallet jacks to relocate products.

Bentonville, AR

• Promoted project success and team member safety by coordinating proactive and thorough training programs.
• Utilized talents in project management, organization and time management to successfully juggle simultaneous tasks and clients.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Coordinated between store management and construction manager to maintain customer access during ongoing construction operations.
• Supervised up to 80 personnel in building/moving counters and product in a safe and efficient manner.
• Verified work by construction crews and signed off on approved change orders.

• Followed work orders, technical drawings and procedures in delivering scheduled maintenance and service with minimal downtime.
• Performed troubleshooting procedures to assess causes of issues and deliver properly functioning turbines.
• Corrected issues with mechanical, electrical and hydraulic systems, enhancing performance and reducing recurrence of maintenance issues.
• Minimized risks and incidents by strictly adhering to regulations, safety rules and codes.
• Certified as Hazmat Safety Coordinator, maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety always.
• Used precision measuring instruments, templates, and fixtures to measure dimensions of finished work pieces.