Matthew Whitehead Email & Phone Number

Mornington, Victoria, Australia

IT Department (Nov 2022 - present)I currently work as a Salesperson in the Computers Department at JB-Hi-Fi Mornington. In this position, I engage with customers regarding computing needs. Ensuring a customer understands the positives and negatives of a product while also listening to customer concerns and experiences is of high importance to me.Ever since I started at JB-Hi-Fi, I have become engrossed in sales. Engaging, establishing rapport and qualifying customers is apart of my daily routine, which I absolutely love. Listening and consulting with everyday people makes my position very enjoyable, yet I refuse to let myself be until each customers needs are met and they can leave with a smile on their face.

Somerville, Victoria, Australia

Fresh Convenience/Service Team Member (Sep 2019 - Sep 2020)Grocery/Nightfill Team Member (Sep 2020 - Nov 2022)Beginning as my first major job, Woolworths helped to open my eyes to the retail sector. Working tirelessly to ensure that every customer got what they needed was a personal goal of mine. Later on in my time at Woolworths, I undertook supervisor positions whenever I was needed. Whilst supervising the Nightfill department, I became proficient in important skills such as delegation, managerial communication and leadership. Working in back-of-house also taught me key skills such as order receiving, electric pallet jack use and ensuring the back dock remained in an orderly manner.