•Oversee preparation and review of required submittals and drawings, in addition to document control and verification.•Source components and products from vendors.•Support outside sales team and engineers.•Prepare quotations for: sanitary heat exchangers, sanitary top mounted and side mounted mixers, sanitary pumps, sanitary valves, sanitary hoses, single-use tubing and assemblies, stainless steel tanks, ASME pressure vessels, filter housings, digital capacitive weighing systems, and custom fabrications for bioprocess applications.

•Designed internal and external education/training resources, and conducted trainings•Traveled to cultivation and vertical farming facilities and trained staff on correct use of lab equipment, troubleshooting, and maintenance.•Trained sales and technical support team how to solve plant health problems and increase yields with in-situ pH/EC measurement, fertigation, drip irrigation, automated pH control, in-line pH/EC measurement, nutrient analysis photometers, brix refractometers, dissolved oxygen meters, ORP meters, and hygrometers.•Managed communications and social marketing by producing technical blogs, instructional videos, and content on the importance of good lab practices, data collection, troubleshooting, consistent testing, and proper instrument maintenance. •Increased instagram followers from 4,100 to 11,100 in 2020 through active engagement•Developed relationships with influencers to promote and sell Hanna products, developed cross-branding partnerships with synergistic companies•Managed relationships and increased sales of three key national accounts by over 200% in 2020 over previous year.

• Traveled 50% of the time.• Trained retail staff how to communicate complex scientific processes in a way that their customers willremember and understand.• Monitored social media platforms and responded to customers.• Produced photographs used in social media and print advertisements (Maximum Yield Magazine).• Established new direct B2B relationships with over 120 businesses across the East Coast.• Attended trade shows and customer appreciation days, educated end users and answered technical questions.

• Instructed inexperienced consumers how to operate and properly maintain sensitive scientificequipment (pH electrodes, photometers, refractometers). • Educated in quality control and industry regulations for: education, metal plating, food production, beverage production, environmental, textile, cosmetic, agriculture, wine production, hydroponics, and water treatment. • Consistently exceeded monthly sales goals.

• Created lasting relationships with customers.• Educated myself and customers on new products, laws, and OSHA regulations that pertained to their particular industries or needs.• Consistently exceeded monthly sales reach goals. Top earner of new customers six months in a row.• Helped develop new system that organized customers by SIC code and displayed most popular products using existing database.

• Photographed weddings, music festivals, events, products, and real estate.• Photographer and Writer at soundofboston.com - named "Best Local Blog" by WGBH in 2014 and 2016.Published: The Boston Globe, Berklee.edu, WBUR.org Boston's NPR news station, SoundofBoston.com,NewEnglandConcertReviews.com, Ultimate-Guitar.com, Worcester Magazine, The Millbury-SuttonChronicle, The Holden Landmark, Ithaca Voice, Brazilian Times, VergeCampus.com, Maximum YieldMagazine