I am experienced Chief Operating Officer who oversees DTran Tech organization’s ongoing operations and procedures. I am the company’s second-in-command and responsible for the efficiency of business.I am a key member of the senior management team, reporting only to the Chief Executive Officer (CEO). I maintain control of diverse business operations, I also have excellent people skills, business acumen and exemplary work ethics.My goal at DTran Tech is to secure the functionality of business to drive extensive and sustainable growth.My responsibilities include:* Design and implement business strategies, plans and procedures* Set comprehensive goals for performance and growth* Establish policies that promote company culture and vision* Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.)* Lead employees to encourage maximum performance and dedication* Evaluate performance by analyzing and interpreting data and metrics* Write and submit reports to the CEO in all matters of importance* Participate in expansion activities (investments, acquisitions, corporate alliances etc.)* Manage relationships with partners/vendors

I coordinate and prioritize project tasks, manages timelines, maintains project plans and communicates status to all stakeholders, Senior Management and Customers as needed. I scope management, change management, estimating impacts of scope change (timeline and cost) as well as managing project resources. I assume overall responsibility for planning, implementation and evaluation of new PSS programs and will provide clinical insight and best practices in order to accurately align programs requirements with customer specific needs and requests while ensuring clinical best practice is maintained.Duties and ResponsibilitiesDuties and Responsibilities of Implementation Manager included:Assist Director of Business Development with costing analysis and SOW reviewManage the in-bound and/out-bound transition activities on all strategic programsConduct detailed transition planning in accordance with defined service go-live commitments.Track and resolve issues, initiating corrective actions as appropriate to manage delays (if any).Assist with development of program SOPs, Work instructions, Forms, SOWs, scripting and process flows as part of the implementationImplement, execute and update processes to achieve better performanceCreate templates for implementation processes, SOP’s and Work instructionsEstablish and manage relationships with customer business and project stakeholders.Manage expectations across key internal and external stakeholders of the projectIdentify, evaluate and manage risks through the transition lifecycle to avoid impact to timelines and costs.Document and share project learning’s for continuous improvementProvide support, guidance, and advice to front line staff as well as supporting business units on the implementationProject planning and meeting facilitationUnderstanding the research regarding new products/disease states as part of the BusinessA strong understanding of reimbursement navigation and payor landscape