Matthew Juarez Email and Phone Number
Proficient IT specialist with a broad base of experience in technical support and operations. Well-versed in assisting end-users with diverse computer systems, mobile devices, and peripheral equipment problems. Results-oriented with excellent problem-solving and critical thinking skills, as well as meticulous attention to detail. Effectively operates autonomously and thrives on training users, collaborating with stakeholders, and supporting pivotal process improvements.
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Enterprise Support Engineer IJamf Sep 2024 - PresentMinneapolis, Mn, Us -
Technical Support SpecialistJamf Jan 2021 - Aug 2024Minneapolis, Mn, Us
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Information Technology Support SpecialistZengistics Mar 2019 - Jan 2021Austin, Texas, Us- Managed, provisioned, and supported a wide range of SaaS applications.- Deployed and maintained a Mac environment of laptops and Apple devices using Jamf Pro as our mobile device management software.- Provide on site and remote end-user troubleshooting for both Mac and Windows systems.- Collaborated with managers across departments to address technical issues.- Identified cost-saving opportunities through software license audits.- Collaborated with our development team by testing and identifying bugs on newly released software, product offerings, and integrations.- Trained and transitioned over 100 employees on new SaaS applications and software releases. -
Master Data AssociateZengistics Dec 2018 - Mar 2019Austin, Texas, Us
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Information Technology TechnicianG & T Paving, Llc Jan 2018 - Oct 2018- Assessed overall business tech needs and suggested modifications to better improve workflow.- Organized, deployed, and provisioned a NAS server for local file storage.- Directed training for end-users to help maximize productivity.- Streamlined and enhanced daily administrative workflow performance.- Ensured network and data availability through preventative maintenance and upgrades. -
Paralegal / It SupportQuezada Law Firm Jul 2017 - Aug 2018- Provided local end-user troubleshooting for a variety of Apple devices.- Organized and managed legal records on a local file server.- Assisted attorneys with tech equipment during trials.- Performed administrative tasks, including revising and finalizing letters, depo summaries, and other legal documents.
Matthew Juarez Skills
Matthew Juarez Education Details
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Texas Christian UniversityNutrition -
UdacityIntroduction To Cybersecurity Nanodegree Program
Frequently Asked Questions about Matthew Juarez
What company does Matthew Juarez work for?
Matthew Juarez works for Jamf
What is Matthew Juarez's role at the current company?
Matthew Juarez's current role is Enterprise Support Engineer at Jamf.
What schools did Matthew Juarez attend?
Matthew Juarez attended Texas Christian University, Udacity.
What skills is Matthew Juarez known for?
Matthew Juarez has skills like Python, Networking, Computer Networking, Microsoft Office, Troubleshooting, Linux, Windows, Desktop Computers, Network Administration, Computer Hardware, Linux Network Administration, Technical Support.
Who are Matthew Juarez's colleagues?
Matthew Juarez's colleagues are Jonathan Miller, Chris Mcmacken, Marcos Perez, Amos Louis, Alyssa Haukaas, Elyse Most, Matthew Ward.
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