♦ Created new data structures and SSRS reports required for reporting and analysis for upcoming comprehensive fundraising campaign.♦ Reduced the number of ad-hoc data requests by providing documentation, training, and additional on-demand reporting options in Blackbaud CRM.♦ Worked with fundraising consulting firm BWF to provide data for large-scale analysis.♦ Collaborated with new Data Architect and Business Insights Manager positions to successfully launch a new Tableau reporting… Show more ♦ Created new data structures and SSRS reports required for reporting and analysis for upcoming comprehensive fundraising campaign.♦ Reduced the number of ad-hoc data requests by providing documentation, training, and additional on-demand reporting options in Blackbaud CRM.♦ Worked with fundraising consulting firm BWF to provide data for large-scale analysis.♦ Collaborated with new Data Architect and Business Insights Manager positions to successfully launch a new Tableau reporting environment. Show less

♦ Recruited, trained, and managed a team consisting of two data analysts and one SQL developer which allowed the introduction of new lines of service that included data analysis and visualizations.♦ Designed and implemented new data structures that facilitated donor reporting and analysis including giving summaries and constituent scoring systems. ♦ Handled ad hoc report requests from fundraisers and senior leadership, utilizing custom T-SQL and existing reporting tools to organize and… Show more ♦ Recruited, trained, and managed a team consisting of two data analysts and one SQL developer which allowed the introduction of new lines of service that included data analysis and visualizations.♦ Designed and implemented new data structures that facilitated donor reporting and analysis including giving summaries and constituent scoring systems. ♦ Handled ad hoc report requests from fundraisers and senior leadership, utilizing custom T-SQL and existing reporting tools to organize and fulfill these requests.♦ Facilitated data integration with EverTrue platform by creating constituent, giving, and prospect datasets which allowed for enhanced prospect research and additional donor insights. Show less

♦ Built new SSRS reports to enable Blackbaud CRM to be a “self-serve” environment for fundraisers including reporting for VCU’s Make it Real Campaign.♦ Tested and implemented processes in new system that included donor receipting, acknowledgements, and mail/email list generation.♦ Performed periodic data validation after Blackbaud CRM go-live to ensure integrity of data by comparing results from both systems♦ Managed data analyst responsible for producing communications and… Show more ♦ Built new SSRS reports to enable Blackbaud CRM to be a “self-serve” environment for fundraisers including reporting for VCU’s Make it Real Campaign.♦ Tested and implemented processes in new system that included donor receipting, acknowledgements, and mail/email list generation.♦ Performed periodic data validation after Blackbaud CRM go-live to ensure integrity of data by comparing results from both systems♦ Managed data analyst responsible for producing communications and additional ad-hoc reporting from Blackbaud CRM. Show less

♦ Managed Millennium database, which included creating new alumni records, recording various physical and electronic correspondence, and making bulk updates to constituent records. ♦ Designed and maintained custom T-SQL tables, views, and stored procedures utilized in reporting. ♦ Created and distributed fundraising reports from Millennium for all university divisions, including line-item gift reports, alumni membership, and detailed summaries on a fiscal year basis. ♦ Provided… Show more ♦ Managed Millennium database, which included creating new alumni records, recording various physical and electronic correspondence, and making bulk updates to constituent records. ♦ Designed and maintained custom T-SQL tables, views, and stored procedures utilized in reporting. ♦ Created and distributed fundraising reports from Millennium for all university divisions, including line-item gift reports, alumni membership, and detailed summaries on a fiscal year basis. ♦ Provided custom reporting on potential major gift prospects to facilitate fundraising initiatives by development officers. ♦ Generated physical mailing and email lists for solicitations and stewardship using custom T-SQL and Crystal Report templates from Millennium. ♦ Wrote, deployed and maintained various Crystal Reports to Crystal Enterprise Server. ♦ Participated in year-long database conversion from Millennium to Blackbaud CRM as the subject matter expert for revenue and alumni constituent data Show less

♦ Wrote standard procedures for installation and settings of operating systems and software on all end-user computers.♦ Coordinated with Assistant Vice President in converting proprietary reports from Millennium to Crystal Reports format. ♦ Performed ad-hoc maintenance on all computers in division including hardware and software troubleshooting as well as upgrades

• Made collection calls to notify customers with delinquent accounts• Recorded information into database, including financial status of customer and status of collection efforts