It Internal Support Manager
CurrentParticipated in the 2023 "Milhaus Leadership Academy" Responsibilities include but are not limited to:- Quarterly audits of all IT systems.- Create and implement IT policies and best practices that are maintained on a quarterly basis.- Create and conduct bi-annual all company IT trainings.- Organizing and establishing timelines for major IT projects, ensuring that all deadlines are met. - Helpdesk Management- Mangement of all Microsoft related systems, including: M365, Azure, Intune, Active Directory, SharePoint, and Teams.- Management of all company software.- Oversee all account creation within the company.- Implementation and maintenance of all company devices (Windows and Apple Devices).- Asset & Inventory management for all company hardware.- PowerShell scripting and process automation.- Establish & maintain strong relationships with vendors.- Designed and conducted attack simulations throughout the company. - Collaborate with the IT Director to create and maintain yearly IT budgets for the company.