Matthew Kolveck Email and Phone Number

I was brought on the team as a seasonal associate for Holiday 2020. I worked the new theme floorsets each month to bring new life into the store's atmosphere. My day to day tasks revolved around working the shipments of products and going above and beyond to help the customers find whatever they needed. I stayed on the following year helping wherever I was needed.

The first two months working with the company I was a department manager over the Paper and Chemical department. I would work freight onto the floor, change prices on items and straighten every aisle daily. I support the staff and management team with decisions on a daily basis. After the second month I was promoted the the role of Support Manager.I look over a team of associates to insure that all tasks are completed. I work with vendors and unload trucks of freight when they arrive. Most importantly I work with the customers. Resolving issues amongst the store to provide the best experience I can for everyone.

For one year I ran the Studio Eats (restaurant) department. As a head of a department I would conduct evaluations, hire new employees, place orders, full inventory counts, and make schedules weekly.During this time I was trained to handle large amounts of money in cash registers and the buildings vault. I maintained accurate money counts daily.As a assistant manager I handle any customer concerns and building issue with a timely manner to maintain a smooth working environment for everyone.ServSafe certified.

As a lead ramp agent I took over the responsibilities of my supervisors when they couldn't be in. I communicated directly with the pilots and other workers to guarantee everything was correct for a safe flight.My tasks as a ramp agent was to load and unload all the bags of an aircraft, all while maintaining an accurate count on bags. I performed walkarounds to find any external damage was present. I also cleaned the interior of the aircraft on the overnight stays.