Matthew Kyd Email & Phone Number

Wellington, Wellington Region, New Zealand

Wellington, Wellington Region, New Zealand

• The purpose of this role is to be the face of the presales experience at SuiteFiles!Working with customers to determine technical and business requirements, ensuring that allnecessary information is collated.Once this.
• User Management
• SharePoint Administration
• Database Management
• Management of work through ticketing system
• Relationship management and communication

Wellington & Wairarapa, New Zealand

• The focus of this role at Provoke Solutions involves working on a number of accounts assisting in theoperational delivery and management of a number of software solutions and supporting infrastructureincluding.
• Coordinating activities across all areas of operational services to ensure contractedcommitments and SLA targets are met and delivered to the highest quality is met
• Implement service improvement and risk management initiatives to ensure the continueddelivery of services to customers
• Management of work through ticketing system and prioritisation management with customers
• Major incident management
• Relationship management and communication between relevant customer stakeholders andinternal project teams

Wellington & Wairarapa, New Zealand

With a focus on incident management, this role worked alongside Service Delivery Managers to ensurethe quality delivery and satisfaction of all customer needs.This role included performing initial triage on all incidents logged through the ticketing system andworking with technical teams to resolve incidents, ensuring SLA requirements were met.

Wellington, Wellington Region, New Zealand

• My time at Te Taura Whiri i te Reo Māori was split between two different roles. The first was with thefunding team which involved establishing business cases and drafting contracts for community-basedprojects.The.
• Relationship management across various groups of stakeholders
• Writing business cases and contracts for… Show more My time at Te Taura Whiri i te Reo Māori was split between two different roles. The first was with thefunding team which involved establishing business cases and.
• Writing business cases and contracts for community-based projects
• Financial and milestone management
• Analysing current IT solution and creating IT Improvement report

Wellington New Zealand

Working at the barking lot involves monitoring the play pens to make sure the dogs are happy and safe. We are also responsible for keeping the pens clean at all times.This role also involved office administration tasks such as answering customer inquiries (email/ phone/reception), database management and managing social media content