Wrestling isn’t just a sport—it’s a way of life that teaches discipline, toughness, and how to handle failure. The lessons we teach go far beyond the mat—preparing athletes to tackle whatever challenges life throws at them. In wrestling, like in life, it's not about how hard you hit—it's about how hard you can get hit and keep moving forward"Once you've wrestled, everything else in life is easy." – Dan Gable

Oversight of the ongoing maintenance, growth, and lifecycle of Logicalis Platform and Cloud Services, specializing in Hybrid Public and Private Cloud operating models. Leverage automation and innovative delivery methods to enhance customer satisfaction. Directly contribute to the delivery of Linux, AIX, Storage (EMC, IBM, NetApp), Backup (TSM, VEAM, NetBackup), and IBM Power Series Manage Services. Oversight of each technical service’s serviceability and profitability. Noted Accomplishments:•Implemented strategic initiatives and cost optimization measures resulting in increased profitability within Logicalis Cloud Services.•Spearheaded the adoption of new tools and the maturation of existing tools, enhancing efficiency, and streamlining cloud services delivery.•Implementing new tooling for effective capacity planning, ensuring scalability and reliability aligned with Software Defined Data Center strategy.•Implementing robust asset management controls, ensuring efficient use of resources. Established procedures for asset tracking, reducing costs and risk exposure.

I use my great leadership skills to supervise the strategic direction, design, and implementation of Enterprise Data Center facilities and Network Services architecture. I oversee and validate the design architecture for the Network Services and Data Center teams in order to provide new capabilities, technologies, and services. I inspect the creation and upkeep of critical documentation for the Enterprise Data Center facility, as well as operating standards, policies, and procedures. I streamline overall operations by monitoring and ensuring the safe and efficient operation of Data Centers and essential infrastructure throughout the organization (HVAC, UPS, PDU, and Fire Suppression).Key Contributions:• Minimized system downtime by overseeing design and implementation of redundant infrastructure for power, cooling, and cabling.• Actively responded to service failures, performance degradation, and maintenance activity/configuration problems by collecting and presenting "root cause" analysis and documentation.• Compiled and delivered strategic technology roadmap for Enterprise Data Centers, Care Centers, and Critical Infrastructure to ensure seamless overall operations, while accomplishing desired objectives.• Administered all vendor proof-of-concept efforts, such as research, test case execution for viability, performance, integration, and migration of new equipment, software, and systems frequently connected with RFP and RFI.• Worked closely with Facilities Managers to ensure adherence to standard requirements for periodic preventative maintenance of data center equipment, cooling systems, UPS and batteries, and fire suppression.• Enhanced performance measurement and skill development for the Network Services and Enterprise Data Center team, actively engaged in HR performance measurement procedures, offer input to staffing plans, and created objectives and priorities for the team.

I was in charge of ensuring the global availability of vital infrastructure, software, and components in order to ensure consistency in productivity. I assisted cross-functional personnel in France, the United States, and India by utilizing a 'follow the sun' method to allow staff to work remotely, with additional support locations in Lithuania, Tunisia, the United Kingdom, Brazil, Mexico, China, and Singapore. I ensured that all ITIL standards were followed for every project and change management. I worked with regional teams to ensure that global operational deployment and maintenance dates were met. I collaborated with regional Human Resources to build staff development programs for career planning and development.Noted Accomplishments:• Delivered remarkable leadership assistance to supervise global Digital Operations for a 4.5B€ company headquartered out of France.• Analyzed and developed robust solutions for existing needs as well as planned for actions to include in MTP through collaboration with business.• Assisted with global project planning, execution, and reporting for a variety of cross-functional projects, such as security-focused and user experience initiatives.• Provided at-a-glance visual feedback to demonstrate business growth by developing and maintaining automated KPI dashboards for reporting on operational status as well as incident and change management.• Enabled organization to regain use of critical systems and IT infrastructure as soon as possible after a disaster occurs by executing execute disaster recovery operations while testing across all global sites and co-locations.

I helped to maintain the overall system and infrastructure availability, as well as the development of resilient infrastructure to achieve zero-downtime initiatives. I maintained and implemented systems, processes, and methods to provide effective service monitoring, control, and support. I was in charge of overseeing and managing department resources for infrastructure operations such as desktop support, projects, prioritizing, and scheduling support and project activities in the computer, storage, network, telecommunications, and desktop domains. I verified that SAP infrastructure was operationally ready and that it was connected with APIs established outside and internally for e-commerce apps. I formed and maintained strong strategic alliances with vendors and service providers. Noted Accomplishments:• Improved communication, created efficiencies, and increased productivity by overseeing the development of a long-term IT Infrastructure vision.• Actively participated in application/infrastructure initiatives and ensured adequate participation of team members to achieve project timeliness.• Provided greater visibility of IT costs and assets by providing ITIL service disciplines, covering incidents, and problem and change management resolution.Furnished with strong financial management skills in budgeting, forecasting, and cost control.• Established and maintained thorough disaster recovery architecture and operations to assure accomplishment of specified RPOs and RTOs during business continuity events.• Achieved successful project completions by managing subordinates' career development and system backup through training, coaching, delegation, and appropriate assignment of tasks, while advancing skill base within the IT department organization.

In the QSR and Delivery Carryout niche sectors, I developed and implemented novel business strategies for video surveillance and digital product promotion. I selected and recruited appropriate team members, as well as oversaw software and hardware development, testing, trials, and releases. In 2012, I spearheaded the merger of Surveillance and Product Display enterprises into NT Media Solutions LLC. I used my exceptional communication abilities to negotiate the acquisition of outside interest in order to consolidate within the LLC's working partners. By providing in-house graphic design and print services, I helped to segment the market and capitalize on revenue-generating opportunities. I developed marketing tools to evaluate interest in home and business automation capabilities.Noted Accomplishments:• Achieved profitability in less than five months after the formation of LLC by supervising sales and marketing operations, while managing the budget.• Established development team to continue to expand Surveillance and Alarm features, including automation and regulated access per interest probe.• Negotiated an equity sale of business in 2013/2014.

Developed advanced scripting and automation capabilities for security upgrade and monitoring.Developed PCI-DSS security protocols for proper care and handling of cardholder data and sensitive customer informationDeveloped new procedures to perform system maintenance and security upgrades for an automated streamlined transition to compliance.Organized collaborative team of internal employees, vendors, and resellers to identify exploitive deficiencies within software processes as well as within external applications and hardwarePooled necessary resources internally and externally through corporate vendor relations to implement broad compliance adaptation across multiple vendor/reseller platforms.Through team training and policy implementation across all processing platforms secured 600+ customer sites that had previously been processing outside the scope of PCI-DSS compliance.Developed and implemented internal employee and vendor/reseller implementation strategies for continued compliance.

Advanced-level administration desktop operating systems: Windows 98, NT, 2000, XP, & VistaAdvanced-level administration NT Server, Server 2000 / 2003 with Active Directory, DNS, Terminal Services, and Group Policy configuration.Advanced-level Exchange Server administration Exchange 5.5Designed and administered local and wide area networks utilizing the OSI modelMission critical technical training for deployment team and command post staffExperience troubleshooting and training end-users with MS Office 2000, XP, 2003