• Verified invoices for accuracy, resolving discrepancies to ensure fair billing for the company and its clients, maintaining transparent and accurate financial reporting.• Monitored and tracked all cases in production, ensuring adherence to company-standard turnaround times by regularly communicating with the production line for status updates.• Accelerated or halted production of cases as needed, prioritizing urgent requests or adjusting timelines based on changing client or business requirements.• Extracted and organized production data from internal systems using Excel, tracking cases nearing deadlines and proactively communicating with dental offices when production required additional time

•Identify and input prescription data for dental prosthetics, maintaining compliance with regulatory standards.•Initiate communication with dental offices to address billing concerns, providing timely resolutions and superior customer service.•Oversee accounts receivable processes, including invoicing, payment tracking, and reconciliation for efficient financial transactions.•Maintain organized filing systems for billing paperwork, ensuring accessibility and audit readiness.•Utilize advanced Excel skills to create and manage spreadsheets for tracking returns and credits, contributing to enhanced financial reporting accuracy