AeroLeads people directory · profile
Matthew Link Email & Phone Number
Director of Infrastructure and Operations
at
University of Puget Sound
2 work emails found
@pugetsound.edu
1 phone found area 703
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Director of Infrastructure and Operations
Location
Kingston, Washington, United States
Who is Matthew Link? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Matthew Link is listed as Director of Infrastructure and Operations at University of Puget Sound, based in Kingston, Washington, United States. AeroLeads shows a work email signal at pugetsound.edu, phone signal with area code 703, and a matched LinkedIn profile for Matthew Link.
Matthew Link previously worked as Director of Infrastructure & Operations at University Of Puget Sound and Interim CIO & AVP for Technology Services at University Of Puget Sound. Matthew Link holds Ba, History from Oklahoma State University.
Company email context
Email format at University of Puget Sound
This section adds company-level context without repeating Matthew Link's masked contact details.
{first}.{last}@pugetsound.edu
89% confidence
AeroLeads found 2 current-domain work email signals for Matthew Link. Compare company email patterns before reaching out.
Profile bio
About Matthew Link
Collaborative, entrepreneurial, creative technology leader skilled at building effective, efficient solutions and diverse, customer-focused solution-driven technology teams. Extensive experience in service strategy, design, transition, and operations. Demonstrated capability to build consensus in diverse user communities through leadership, communications, and interpersonal skills.
Listed skills include Leadership, Project Management, Program Management, Training, and 46 others.
Current workplace
Matthew Link's current company
Company context helps verify the profile and gives searchers a useful next step.
13 roles
Matthew Link work experience
A career timeline built from the work history available for this profile.
Director Of Infrastructure & Operations
Interim Cio & Avp For Technology Services
Provide strategic leadership and tactical oversight for campus-wide technology. Participate in executive-level policy decisions. Develop strategies and manage budgets in pursuit of the university’s mission. Oversee and coordinate staff establishing expectations, goals, and timelines to meet departmental mission. Set policies and procedures for carrying out projects and assigned work.
Aug 2022 - Feb 2023
Deputy Cio
Provide strategic leadership and tactical oversight for campus-wide technology. Participate in executive-level policy decisions. Develop strategies and manage budgets in pursuit of the university’s mission. Oversee and coordinate staff establishing expectations, goals, and timelines to meet departmental mission. Set policies and procedures for carrying out projects and assigned work.
May 2019 - Aug 2022
Director, Technology Support Services
Direct all activities of User Services including help desk, computer support, lab/classroom, media, and workstation engineering teams. Deliver end-to-end user support across all supported technological platforms for students, faculty, and staff. Manage unit-wide activities in support of university strategic goals.
Aug 2013 - Apr 2019
Manager, User Services
Provide day to day oversight of all activities of User Services area including management of ongoing projects and tasks. Staff and train technical specialists for desktop and mobile computing, network, training, computer lab, and campus one-card initiatives.
Jan 2012 - Aug 2013
Director Of User Services
Direct all activities of User Services department including help desk, desktop management, field services, software licensing, computer pool, training, and unit (dedicated) technician teams, consisting of four subordinate managers and 45 direct and indirect reporting FTE. Develop and administer departmental budget. Develop and maintain departmental and cross-departmental support procedures. Develop and ensure compliance with annual departmental goals in support of Information Services division and university-wide strategic plans.
Jan 2007 - Jun 2011
Client Services Manager
Direct all activities of Client Services unit including helpdesk, desktop support, software licensing, computer labs, and training functions. Provide project management for cross-unit team projects within the Information Systems department. Serve as liaison between IS and campus departments/faculty.
Jan 2004 - Jan 2007
Manager
Coordinate activities of Client Services (CS) group and component teams. Develop new services and special projects to improve CS programs, services, and methods. Assist other CS teams with inter-group projects and activities. Develop and apply expertise in project management methods. Meet with other groups and departments to inform or advise regarding service and to resolve problems. Coordinate daily activities of help desk and id card services teams.
May 2001 - Dec 2003
Senior Analyst
Responsible for hiring, training, and evaluation of help desk staff. Develop support procedures and annual help desk budget. Supervise maintenance of manual library, end-user documentation, and user accounts. Prepare periodic activity and status reports. Administer and provide training on customer support management system.
Oct 1995 - May 2001
Helpdesk Specialist
Receive and resolve inbound customer requests. Assist first-level support team with research of complex customer issues. Assist customers with file backup and restore procedures.
May 1995 - Oct 1995
Operations Shift Coordinator
Oversee daily activities of student employees. Insure timely completion of tape mount requests and print production operations. Monitor nightly job stream. Monitor host and server system performance; resolve or escalate identified issues as needed.
Sep 1993 - May 1995
Computer Operator
Perform tape mount requests and print production operations in a timely manner. Monitor nightly job stream. Monitor host and server system performance; resolve or escalate identified issues as needed.
Jun 1990 - Sep 1993
1 education record
Matthew Link education
-
Oklahoma State University
FAQ
Frequently asked questions about Matthew Link
Quick answers generated from the profile data available on this page.
What company does Matthew Link work for?
Matthew Link works for University of Puget Sound.
What is Matthew Link's role at University of Puget Sound?
Matthew Link is listed as Director of Infrastructure and Operations at University of Puget Sound.
What is Matthew Link's email address?
AeroLeads has found 2 work email signals at @pugetsound.edu for Matthew Link at University of Puget Sound.
What is Matthew Link's phone number?
AeroLeads has found 1 phone signal(s) with area code 703 for Matthew Link at University of Puget Sound.
Where is Matthew Link based?
Matthew Link is based in Kingston, Washington, United States while working with University of Puget Sound.
What companies has Matthew Link worked for?
Matthew Link has worked for University Of Puget Sound, Ellucian, University Of Central Missouri, University Of Washington, Bothell, and Oklahoma State University.
How can I contact Matthew Link?
You can use AeroLeads to view verified contact signals for Matthew Link at University of Puget Sound, including work email, phone, and LinkedIn data when available.
What schools did Matthew Link attend?
Matthew Link holds Ba, History from Oklahoma State University.
What skills is Matthew Link known for?
Matthew Link is listed with skills including Leadership, Project Management, Program Management, Training, Management, Higher Education, Technical Support, and Information Technology.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial