Matthew Munoz Email & Phone Number

Us

Us

Procurement: Apples, Citrus, Pears, Carrots

● Developing and maintaining strong relationships with carriers, shippers/growers, and fresh produce distributors to ensure timely delivery and excellent customer service.● Leading negotiations with refrigerated carriers to secure freight rates for the transportation of premium-quality produce to customers.● Identifying and onboarding new carriers and customers.● Managing the end-to-end transportation process, from coordinating with the produce team to scheduling pick-ups and deliveries to providing regular updates to customers on shipment status.● Conducting regular market research to stay up-to-date on industry trends, customer needs, and competitive landscape.● Implementing sales/marketing strategies to gain business with new accounts and expand on existing business.

Fort Worth, Texas, Us

● Develop and execute sales strategies to acquire new business in the freight industry.● Identify potential clients and engage with decision makers through phone calls, emails, and in-person meetings.● Conduct research to understand the needs and pain points of potential clients, and tailor solutions to meet their specific requirements.● Build and maintain relationships with existing and new clients, and provide exceptional customer service to ensure client satisfaction and retention.● Collaborate with cross-functional teams, including operations, customer service, and marketing, to ensure smooth delivery of services to clients.● Stay up-to-date on industry trends, market conditions, and competitors, and use this knowledge to inform sales and business development strategies.

● Conducted data analysis to generate monthly reports on sales and identify trends within thecompany● Created and maintained a customer database to streamline outreach efforts● Oversaw social media presence and marketing campaigns● Created graphic designs including logos, advertisements, social media posts, and website elements,to support company branding and promotions● Assisted with the development and implementation of data-driven strategies to improve businessperformance

● Established and strictly enforced HACCP regulations to ensure the highest standards of food safetyand distribution● Trained and supported team members in preparing for Primus GFS audits, resulting in successfulaudits at multiple locations● Led interactive and informative safety and operational trainings for drivers and warehouse staff,improving efficiency and reducing the risk of accidents● Streamlined daily warehouse operations, including receiving and shipping procedures, byimplementing custom digital operational logs that improved organization and accuracy● Responded to problems quickly and kept composure during stressful situations to ensure confidentsolutions● Developed and executed a comprehensive quarterly deep cleaning schedule to maintain a clean andorganized facility● Maintained accurate and up-to-date food safety records and reports for large customers, includingspecific lot information and use-by dates, to ensure compliance and customer satisfaction● Conducted preventative maintenance on power lifts and cleaning equipment to extend their lifespanand reduce downtime, and managed a well-stocked supply of materials needed for daily operations● Provided valuable insight through detailed daily, weekly, and monthly excel reports on companygross profit/sales, inventory summary’s, and shipping data● Regularly assisted team members with tasks and provided guidance to new employees

● Sourced new restaurant business opportunities in the Houston area and set up appointments withpotential clients● Met with owners and chefs in person to present product offerings and discuss business opportunities● Created custom customer profiles, pricing formulas, and price lists that were tailored to the uniqueneeds and preferences of each client.● Maintained connections with restaurant contacts and followed up with prospect customers monthly

● Founded a nutritional supplement company that provides products containing natural herbs andextracts to improve cognitive function and physical performance.● Developed and marketed products including cognitive enhancers, energy boosters,and performance supplements.● Managed all aspects of the business including production, inventory management, financialtracking, and customer service.● Built and maintained relationships with suppliers, distributors, and retailers to ensure steadyproduct availability and distribution.

Carlsbad, Ca, Us

● Worked closely with personal trainers and staff to provide members with the best experience ontheir fitness journeys.● Conducted personal health evaluations and guided members towards achieving their goals throughpersonalized fitness plans and recommendations for appropriate training and nutrition.● Trained and supervised new sales associates, and provided ongoing support and guidance to teammembers.● Maintained in-depth knowledge of fitness industry trends and products, and maderecommendations to members based on their needs and goals

Bellevue, Wa, Us

● Managed sales and operations at a high-volume mobile phone store.● Gained experience as a customer service specialist, resolving any complaints or issues withcustomers and ensuring their satisfaction.● Recruited, trained, and managed a team of sales representatives, setting goals and providing ongoingsupport and coaching to enhance their performance.● Oversaw all aspects of store merchandising, including display setup and maintenance to ensure aclean and professional appearance.

Bellevue, Wa, Us

Dallas, Texas, Us

● Developed and maintained long-term relationships with customers and logistics companies tofacilitate smooth and trustworthy shipping processes.● Negotiated competitive prices with both customers and shippers to maximize profit for the company.● Worked closely with excel and google sheets to facilitate daily operations when dispatching andrecording data

Business, Management, Marketing, And Related Support Services

Economics

Psychology